Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
A Lincoln Jarwee

A Lincoln Jarwee

Rexburg,Idaho

Summary

Experiential Learning Project

Data Quality Control Manager: Sebus Group 08-2018 /02-2021

  • Analyzed and cleaned 100,000 lines of family search data to identify trend in information gathered by agents
  • Presented model to company stake holders using Tableau and Tableau Public data management, in order to submit clean data to family Search International. As a result, Sebus Group came out as one of the top contractor for the Family Search Oral Gen project in West Africa, void of data fabrication.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert trace route and iPconfig user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Overview

4
4
years of professional experience

Work History

International Service Personnel

Brigham Young University-Idaho
Rexburg, , Idaho
10.2021 - Current
  • Work closely with international students, their families and sponsors to provide comprehensive guidance and support regarding all aspects of admissions process, including obtaining lawful entry into the U.S. upon obtaining admission within their chosen programs of study.
  • Coordinate, evaluate, and conduct International Student Orientation and various workshops to create continuous learning opportunities for international students in accordance with federal regulations for non-immigrant visa holders.
  • Perform other duties as assigned.
  • Managed over 50 international students calls per day

IT Technician - Intern

Vorp Energy
Rexburg, Idaho
04.2022 - 07.2022
  • Maintained office PCs, networks and mobile devices.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Imaged and prepared over 10 new computers for integration into company networks and systems.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Programming & assembling avigilon cameras with cradlepoints configuration

Technology Specialist - Volunteer

LDS - Church
Monrovia,, Liberia
03.2014 - 01.2017
  • Used Church troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Developed network and database security for monitoring and alerting of potential threats.
  • Deploying firewall at every facility to reduce potential risk of threat actors into Church data system software.
  • Helped Designed infrastructure for church local headquarter (Stake Center) to support its work.
  • Oversaw logistical requirements for all IT projects.
  • Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions to improve AV offerings and strategies.

Education

Bachelor of Science - Computer Information Technology

Brigham Young University Idaho
Rexburg, Idaho
04.2024

Associate of Science - Agriculture Technology

Stella Maris Polytechnic
Liberia, Monrovia
08.2020

Skills

  • Microsoft office Suite
  • CSS, HTML, C
  • System Networking
  • Cyber Security
  • Team Management and Supervision
  • Report Preparation and Analysis

Timeline

IT Technician - Intern

Vorp Energy
04.2022 - 07.2022

International Service Personnel

Brigham Young University-Idaho
10.2021 - Current

Technology Specialist - Volunteer

LDS - Church
03.2014 - 01.2017

Bachelor of Science - Computer Information Technology

Brigham Young University Idaho

Associate of Science - Agriculture Technology

Stella Maris Polytechnic
A Lincoln Jarwee