Ben Dukuly
Old Road, Sinkor,Montserrado County
Summary
Skilled in managing and optimizing website functionality, performance, and security. Office 365, Designs and Publications. Background includes enhancing user experience, streamlining site navigation, and implementing content updates efficiently. Strengths in troubleshooting issues promptly and applying necessary technological solutions to ensure uninterrupted web and network operations. Contributed to significant improvements in site load times and user engagement rates by closely monitoring analytics and making data-driven decisions.
Overview
8
8
years of professional experience
Work History
Webmaster
The Ministry of Foreign Affairs, Liberia
Paynesville, Monrovia
03.2025 - Current
- Website Management and Enhancement
- Developed and maintained web content including website navigation, images, text, and multimedia.
- Managed the hosting environment for multiple websites, ensuring optimal performance and security.
- Documented proper procedures to assist other employees with accurate website development and maintenance.
Manager/ Desktop Publishing
Partwict of Wisdom and Communication Technology
Samuel Dahn, Monrovia
01.2022 - 01.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Implemented process improvements, resultingin an increase in operational efficiency.
Information Technology Training Consultant
Professional Digital Unleased Services
Gardnerville, Paynesville
01.2021 - 01.2022
- Developed and implemented training plans for new IT technologies.
- Provided technical advice and guidance to clients during the implementation of IT systems.
- Designed, developed, and delivered customised IT training programs to meet customer requirements.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
IT Assistant
Traffic and Road Safety Network of Liberia
G.S.A Road, Zubah Town, Monrovia
01.2020 - 12.2020
- Configured and maintained network hardware such as routers, switches, firewalls, servers, and other devices.
- Set up video conferencing equipment for remote meetings when needed.
- Managed inventory of IT equipment including laptops, desktops, phones.
- Resolved printer, scanner, and fax machine-related problems.
- Installed new software applications and troubleshot existing software issues.
- Assisted users with basic computer operation skills such as Microsoft Office Suite usage.
- Set up and configured system user hardware and software applications.
- Collected, analyzed and reported on data for use in operational planning.
Computer Science Teacher
Faith International School of Technology
Du- Port Road, Aminita Filling Station, Paynesville
01.2018 - 12.2019
- Supervised student lab activities to ensure safety protocols were followed properly.
- Collaborated with other teachers to develop innovative teaching methods for computer science courses.
- Provided individualized instruction to struggling students in order to improve their understanding of computer science concepts.
- Provided instruction on professional technology use and web etiquette.
- Conducted student assessments to measure progress and growth.
Education
Associate ICT Degree - Networking and Communication Technology
Christopolis College of Professional Studies
Montserrado County01.2024
CompTIA A+ Certification - Information Technology
Christopolis College of Professional Studies
Montserrado County01.2022
Diploma - Computer Hardware & Website Design and Management
Christopolis College of Professional Studies
Montserrado County01.2021
High School Diploma -
Voker Mission
Paynesville City, Liberia01.2019
Certificate - Computer Software
Faith International School of Technology
Du- Port Road, Aminata01.2017
Skills
- Technical support
- Social media management
- Website management
- IT training
- Software installation
- Online advertising
- Content management system
- Network configuration
- Copywriting and editing
- Adobe creative suite applications
Place Of Birth
G.S.A Road, Kissi Camp, Montserrado County
County Of Origin
Montserrado County
Religion Affiliation
Christian
Current Address
Old Road, Paynesville
Personal Information
- Date of Birth: 02/11/00
- Nationality: Liberian
- Marital Status: Single
References
- Gabriel C. Barker, IT Administrator, Christopolis College of Professional Studies, +231 776-663-795, +231 886-480-363
- Prof. Grant, Supervisor, Christopolis College of Professional Studies, +231 775-157-075
- Samuel D. Zarbay, Chief of Operation, Varney Taylor Foundation, Klay & Tahr Districts, Bomi County, Republic of Liberia, +231 770-978-574, +231 886-282-29
Conferences And Seminars Attended
- Participation: The views of Lectures and Learners on the Evaluation of Communication Technology Programs, Christopolis College of Professional Studies, MID DAY
- Oral Presentation: Facts about Cyber Security, computer network security and Internet Protocols, Starz College of Science and Technology
- Oral Presentation: Machine Learning with Python Programming, BlueCrest University College, 1 day online training workshop
- Participation: Lectures on HTML, CSS, JAVASCRIPT, On board Presentation: IT Department – AIIST
- Partners of Wisdom and Communication Technology: 3 day workshop – computer science Lectures and demonstration, Faith International School of Technology, Teacher Workshop on Information Communication Technology
Education And Qualification
- 2022-2024, Associate ICT Degree, Networking and Communication Technology, Christopolis College of Professional Studies, Montserrado County
- 2021-2022, CompTIA A+ Certification, Information Technology, Christopolis College of Professional Studies, Montserrado County
- 2020-2021, Diplomas, Computer Hardware & Website Design and Management, Christopolis College of Professional Studies, Montserrado County
- 2018-2019, High School Certificate, Voker Mission, Paynesville, Liberia
- 2016-2017, Certificate, Computer Software, Faith International School of Technology, Du- Port Road, Opposite Aminata Filling Station
Affiliations
- Starz University: Accessibility oral presentation to Network Security
- BlueCrest University: Assessment in Cyber Security
- Faith International School of Technologies: Graphic Designs Oral Presentation and Demonstration
- Participation: The views of Lectures and Learners on the Evaluation of Communication Technology Programs
- Christopolis College of Professional Studies: MID DAY
- Participation: Lectures on HTML, CSS, JAVASCRIPT
On board Presentation: IT Department – AIIST
Partners of Wisdom and Communication Technology: 3 day workshop – computer science Lectures and demonstration
Languages
English
First Language
Timeline
Webmaster
The Ministry of Foreign Affairs, Liberia
03.2025 - Current
Manager/ Desktop Publishing
Partwict of Wisdom and Communication Technology
01.2022 - 01.2023
Information Technology Training Consultant
Professional Digital Unleased Services
01.2021 - 01.2022
IT Assistant
Traffic and Road Safety Network of Liberia
01.2020 - 12.2020
Computer Science Teacher
Faith International School of Technology
01.2018 - 12.2019
Associate ICT Degree - Networking and Communication Technology
Christopolis College of Professional Studies
CompTIA A+ Certification - Information Technology
Christopolis College of Professional Studies
Diploma - Computer Hardware & Website Design and Management
Christopolis College of Professional Studies
High School Diploma -
Voker Mission
Certificate - Computer Software
Faith International School of Technology
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