Charles D. Leeway
Paynesville
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled documentation and maintaining files and records.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Coordinator
Ministry of Commerce & Industry
Monrovia
2023.01 - Current
- Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
Acting Coordinator for Customer
Ministry of Commerce & Industry
Monrovia
2020.09 - 2023.01
Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
Trade Analyst
Ministry of Commerce & Industry
Monrovia
2018.06 - 2020.09
Review import request for compliance and do data entry for all approved import request .
Chauffeur
Ministry of Commerce & Industry
Monrovia
2015.01 - 2018.01
- Prepared and serviced vehicles for chauffeur duties, ensuring they were fueled, clean and in good working order.
Chauffeur
ACF international Liberia
Monrovia
2015.02 - 2016.03
- Prepared and serviced vehicles for chauffeur duties, ensuring they were fueled, clean and in good working order.
Professional Chauffeur
The Honorary Consulate of the Republic of south Korea
Monrovia
2013.03 - 2015.06
- Performed vehicle maintenance checks such as oil changes, tire rotation, fluid levels.
- Monitored road conditions to adjust driving schedules accordingly.
Education
Certificate - Nation Trade Facilitation
UNCAT EMPOWERMENT PROGRAM
UK2023-12
High School Diploma -
St. Mark's Lutheran High School
Gbarnga2007-10
Diploma - Computer Science
International Institute For Computer Studies
Monrovia2005-08
Skills
- Complaint Handling
- Customer Service
- Client Consultations
- Conflict Resolution Knowledge
Certification
In recognition of my services and support at the Ministry of Commerce and Industry,
I was awarded the Minister's Award for multi-tasking
References
References available upon request.
Mr. Steve T. Marvie Jr.
- Consultant World Project Ministry of Agriculture Liberia
- Contact Number 0776959320
Cllr. Dr. S. L. Lofen Keneah
- Councillor at Law Nech Legal Service
- Broad Street, Monrovia, Liberia
- Contact Number 0770902976
Pst. Louise I. Barnes
Senior Pastor Word Faith Pavilion Church Paynesville, Monrovia, Liberia
Contact Number 0770196361
Timeline
Coordinator
Ministry of Commerce & Industry
2023.01 - Current
Acting Coordinator for Customer
Ministry of Commerce & Industry
2020.09 - 2023.01
Trade Analyst
Ministry of Commerce & Industry
2018.06 - 2020.09
Chauffeur
ACF international Liberia
2015.02 - 2016.03
Chauffeur
Ministry of Commerce & Industry
2015.01 - 2018.01
Professional Chauffeur
The Honorary Consulate of the Republic of south Korea
2013.03 - 2015.06
Certificate - Nation Trade Facilitation
UNCAT EMPOWERMENT PROGRAM
High School Diploma -
St. Mark's Lutheran High School
Diploma - Computer Science
International Institute For Computer Studies
In recognition of my services and support at the Ministry of Commerce and Industry,
I was awarded the Minister's Award for multi-tasking
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