Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Technical Assistant
Ministry of Health of Liberia
01.2018 - Current
Gathered, organized and distributed technical documentation.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Ordered and distributed office supplies while adhering to fixed office budget.
Drafted common document templates to be used by Nurses and Midwives to effectively implement their duties s prescribed
Train staff to become proficient Master Trainers .
Promote a safe working environment
Participated in team-building activities to enhance working relationships.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Worked flexible hours; night, weekend, and holiday shifts.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Oversaw daily operations to ensure high levels of productivity.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Program Manager
Government of Liberia
01.2015 - 03.2018
I have taken the responsibility of managing and leading the National TB and Leprosy control Program in the fight against Tuberculosis and Leprosy since the beginning of,
Guiding the Program in the development and implementation of the National Tuberculosis and Leprosy strategic plan; ensuring quality services as is relates to the prevention, diagnosis, Care and Treatment; Attend strategic meetings in responding to Post-EVD impact on TB Services in Liberia
Strategically planning and coordinating all TB Control activities in the country, ensuring the Program meets critical deadlines, goals, objectives and target set in the control of the diseases nationally and globally and by the WHO
Develop TB and Leprosy control policies in line with the Government health policies; mobilize and advocate for funding to the National government and Program, timely and accurate report on progress of TB and Leprosy control activities in the country using key indicators to the Central Ministry of Health
Make sure there is uninterrupted supply of anti-Tuberculosis and Leprosy drugs by ensuring that there are correct methods and tools in Country for connecting current and forecasted cases with the medicine pipelines data, ensuring accurate monitoring of stock on hand, expiry data, variable consumption rates, etc., forecast and quantify for different scenarios, variables and trends such as :
Planned vs Actual case enrollment
Phase-in/phase-out of regimens and medicines
Costs of regimens, orders, services
Work with the financial office in monitoring and management of the Global Fund TB grant, regularly monitoring of all financial transaction through funding received and expense by the program; ensuring regularly monthly banks reconciliation and financial reporting to the central MOH and key stakeholders
Work with the Monitoring, Evaluation and Surveillance office of the program to conduct quarterly assessment of TB control activities across the country and devise new strategies for program improvement based on results of key performance indicators
Work on maintaining and coordinating diversify TB and Leprosy Programs by coordinating and collaborating with other health related agencies, both internationally and locally.
Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
Monitored progress of programs, using and applying programming documents, program directives and other program material.
Oversaw projects each year from concept through final delivery.
Devised tools and benchmarks to improve team performance and monitor production.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Executed and managed assigned production programs valued at $16,000,000 Million United States Dollars .
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Tracked and reported program results to stakeholders to facilitate change management activities.
National Leprosy and Tuberculosis Control Program Program Manager
01.2015 - 01.2018
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Oversaw daily operations to ensure high levels of productivity.
Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Identified issues, analyzed information and provided solutions to problems.
Managed team of 110 employees, overseeing hiring, training, and professional growth of employees.
Resolved conflicts and negotiated mutually beneficial agreements between parties that is the Global Funds and the Government of Liberia / Ministry of Health
Exceeded goals through effective task prioritization and great work ethic.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked with Tuberculosis , Leprosy and HIV customers to understand needs and provide excellent service.
Managed on-site evaluations, internal audits and customer surveys.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Developed team communications and information for meetings.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Led projects and analyzed data to identify opportunities for improvement.
Proved successful working within tight deadlines and fast-paced atmosphere.
Resident Technical Consultant
Ministry of Health
01.2012 - 06.2015
The County Health Services Division, and Social Welfare Liberia / Bomi (, ) and Grand Kru County (2013) and Maryland County 2014 (Ebola Response) Health Teams
Resolved problems, improved operations and provided exceptional service.
Carried out day-day-day duties accurately and efficiently.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
National Leprosy and Tuberculosis Control Program Deputy Program Manager
01.2008 - 01.2015
Eliminated downtime and maximized revenue by providing top project quality control.
Onboarded new temps by entering into [Software] and setting up in time clock.
Maintained energy and enthusiasm in fast-paced environment.
Conducted research, gathered information from multiple sources and presented results.
Oversaw daily operations to ensure high levels of productivity.
Developed and maintained courteous and effective working relationships.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Created plans and communicated deadlines to ensure projects were completed on time.
Drove operational improvements which resulted in savings and improved profit margins.
Managed on-site evaluations, internal audits and customer surveys.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Actively listened to staff, handled concerns quickly and escalated major issues to supervisor.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Deputy Program Manager
01.2009 - 01.2010
I am serving as strategic planner and implementer of all activities related to an effective Control Leprosy and TB in the country; ensuring adequate supply of drugs and consumables, works with the health services department MOH as a resident consultant to the county health teams of Liberia
Orked with the Programs Manager, Coordinators and M&E department to ensure that targets are met and the control of TB and Leprosy is actualized, Develops training manuals for TB and Leprosy at all levels of the health system, trainer for the National TB and Leprosy Program, Strategic writer for the program (was key in the 2010 global fund proposal; now being implemented)
Eveloped work plans, and budgets for programs related activities, work with all partners to ensure TB and Leprosy are properly managed, evaluate the work of all the program coordinators to ensure they are performing as expected
Orking with the County Health Teams to ensure TB and Leprosy activities are implemented as per National Protocol
Ork with the M&E Unit to develop strategic papers for maintaining standardized TB care and Treatment
Dentify deficits by the reviewing of the Quarterly M&E reports.
Nursing Supervisor
Liberia’s Agriculture
01.2005 - 01.2008
Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational, and medical staff guidelines.
Delegated tasks and provided leadership for 30 nurses and 35 support personnel.
Introduced and improved programs for preventive and rehabilitative nursing procedures.
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
Answered questions and addressed concerns from employees via email, phone and in person.
Executed extensive patient exams to create individualized care plans.
Provided direct nursing care to patients when personnel was short-staffed.
Investigated and reported all incidents per hospital policies.
Supported patient needs by researching and recommending various types of individualized care plans.
Coordinated nursing care for patients and participated in patient and family education.
Confidently directed the overall operation of nursing services and patient care.
Developed guidelines to improve communication with contractors, ensuring compliance with different requirements by the company.
Maintained strong commitment to patient care through dedicated case management and treatment delivery.
Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
Educated patients and families on treatment procedures and answered questions for thorough home care plans.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Supervised staff of 28 registered nurses and midwives, 2 licensed practical nurses, and 8 certified nursing assistants.
Staff Nurse
Liberia agriculture Company
01.2005 - 01.2007
As a staff member of the Institution
Nursing Superintendent a senior management Position that encompasses both Clinical and Administrative Skills like Work plans, Proposal Writing, Human Resource Management and Supervising all Nurses, allied health workers,Pharmacist, Kitchen, and Laundry Staff
I worked closely with the Human Resource Manager and Medical Director to ensure the smooth running of the Hospital and Health Post offering Services to the Employees and people of Grand Bassa County
Gathered patient health data through interviews and observation, documenting data in electronic records.
Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Established staff schedules and assignments based on facility needs and equipment availability.
Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Identified learning needs of patients and families and responded with advocacy and health education.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions, and bronchoscopies.
Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
Delivered proper care to victims of domestic violence at urgent care clinic.
Orchestrated quality-driven, cost-effective care in a high-volume trauma center setting.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Managed elements of patient care from admission to discharge or transfer to other units.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Assessed medical status of patients pre-and post-operation by checking vital parameters and supervising food intake.
Officer in charge
FEW Diagnostic Clinic Officers
01.2000 - 01.2005
Nursing Directress
Responsibilities centered on both the Clinical and Administrative duties of the institution
Key responsibilities were to source new clients and Contracts for the institutions
A key achievement for me administratively was securing the Medical Services Contracts for the Lone Star Cell Company.
Worked flexible hours; night, weekend, and holiday shifts.
Gathered patient health data through interviews and observation, documenting data in electronic records.
Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
Identified patient care requirements by establishing personal rapport with patients and families.
Led successful team comprised of RNs, LPNs and ancillary staff.
Assessed physical, psychological, physiologic and cognitive status of patients.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Promoted patient independence by teaching self-care skills.
Established staff schedules and assignments based on facility needs and equipment availability.
Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
Implemented medication and IV administration, catheter insertion and airway management.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
Managed elements of patient care from admission to discharge or transfer to other units.
Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Delivered proper care to victims of domestic violence at urgent care clinic.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Identified learning needs of patients and families and responded with advocacy and health education.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Staff Nurse
John F. Kennedy Tertiary Hospital Liberia
01.1997 - 01.2000
Had a daily over site to manage and care for all patients committed to my care as well as supervising Allied Health workers and students and making daily report to ward supervisor.
Gathered patient health data through interviews and observation, documenting data in electronic records.
Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Established staff schedules and assignments based on facility needs and equipment availability.
Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Identified learning needs of patients and families and responded with advocacy and health education.
Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
Assisted physicians in minor surgeries by keeping instruments sterilized and maintaining inventory.
Delivered proper care to victims of domestic violence at urgent care clinic.
Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Managed elements of patient care from admission to discharge or transfer to other units.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
Promoted patient independence by teaching self-care skills.
Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
Implemented medication and IV administration, catheter insertion and airway management.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Led successful team comprised of RNs, LPNs and ancillary staff.
Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Identified patient care requirements by establishing personal rapport with patients and families.
Assessed physical, psychological, physiologic and cognitive status of patients.
Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
Education
Master - Public Health (Epidemiology
Cuttington
2012
Bachelor Degree - Nursing
Mother Pattern College of Health Science
2005
Certificate –PRACTICAL KNOWLEDGEComputer Literate: Knowledgeable in Microsoft -
Liberia New Age Computer School
Monrovia , Liberia
1998
Diploma -
Tubman National Institute of Medical Arts
1997
Skills
Program leadership
Budget coordination
Professional writing
Fluent in English
Accomplishments
Supervised team of 100 staff members.
Achieved increase financial support through effectively running and maintaining the Global funded Project for 4 years with each financial audit declared unqualified .
Supervised a team of 15 County TB Focal Persons , 15 County Laboratory Technicians, 4 Medical Doctors , 30 Nurses and Physician assistant with 30 support staff. staff members.
Achieved good results by completing deliverables with accuracy and efficiency.
Collaborated with team of Local and International Partners ( BRAC ) in the development of an award wining proposal that was the first ever Stop TB grant .
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Technical Assistant
Ministry of Health of Liberia
01.2018 - Current
Program Manager
Government of Liberia
01.2015 - 03.2018
National Leprosy and Tuberculosis Control Program Program Manager
01.2015 - 01.2018
Resident Technical Consultant
Ministry of Health
01.2012 - 06.2015
Deputy Program Manager
01.2009 - 01.2010
National Leprosy and Tuberculosis Control Program Deputy Program Manager
01.2008 - 01.2015
Nursing Supervisor
Liberia’s Agriculture
01.2005 - 01.2008
Staff Nurse
Liberia agriculture Company
01.2005 - 01.2007
Officer in charge
FEW Diagnostic Clinic Officers
01.2000 - 01.2005
Staff Nurse
John F. Kennedy Tertiary Hospital Liberia
01.1997 - 01.2000
Master - Public Health (Epidemiology
Cuttington
Bachelor Degree - Nursing
Mother Pattern College of Health Science
Certificate –PRACTICAL KNOWLEDGEComputer Literate: Knowledgeable in Microsoft -
Liberia New Age Computer School
Diploma -
Tubman National Institute of Medical Arts
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