Emmanuel Abel Ballah
Monrovia, Montserrado,Liberia
Summary
Client-centered professional polished in identifying potential disorders in clients and developing successful treatment plans and therapeutic processes. Accommodating and warm individual possessing strong observational skills and in-depth understanding of human behavior. Offering comprehensive background conducting psychological tests, interviewing patients and monitoring patient progress.
Has nearly 10 years' work experienced as mental health supervisor at Doctors Without Borders (Médecins Sans Frontières). Have gained a valuable expertise in managing teams and material resources, supervising project activities, and training staff in providing quality care services. Have maintained an excellent track record of success in planning and coordinating field activities with staffs and played a negotiating role with external (local and international organizations).
Overview
14
14
years of professional experience
11
11
years of post-secondary education
9
9
Certifications
Work History
Mental Health Supervisor (Clinical Psychologist )
Doctors without Borders
Monrovia, Liberia
09.2019 - Current
- Coordinated outreach efforts within 5 health district communities to raise awareness about available mental health services provided by MSF.
- Improved overall staff morale by acknowledging individual achievements with recognition awards and celebrating team successes
- Facilitated team meetings to discuss case management strategies, ensuring continuity of care for patients across various services
- Conducted thorough evaluations of staff performance, providing constructive feedback aimed at professional growth opportunities
- Improved patient satisfaction by conducting regular assessments of care quality and addressing concerns promptly
- Ensured confidentiality of patient information by enforcing strict adherence to HIPAA regulations and maintaining secure storage of records
- Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes
- Managed crisis situations calmly and effectively, deescalating tense situations while prioritizing patient safety at all times
- Streamlined documentation processes for increased efficiency in recording patient information and maintaining accurate records
- Developed strong relationships with community partners, enhancing referral networks and increasing access to mental health resources for patients
- Enhanced patient outcomes by implementing evidence-based treatment plans and monitoring progress.
Liberia MH, Neurological Focus Person
Liberia Mental Health, Study
Monrovia, Liberia
09.2023 - 01.2024
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Developed strong organizational and communication skills through coursework and volunteer activities
- Demonstrated strong organizational and time management skills while managing multiple projects activities
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively within team environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with strong sense of personal responsibility
Clinical Psychologist
Butabika National Referral Psychiatric Hospital
Kampala, Uganda
12.2022 - 03.2023
- Provided crisis intervention services during critical situations, ensuring patient safety and stabilization
- Educated family members about psychiatric disorders and their impact on individuals'' emotional well-being, fostering greater understanding among support systems
- Contributed to increased number of skilled developments of staffs in-house training program for clinical staff members, ensuring continued professional growth for all team members
- Maintained accurate records of client progress, adhering to strict confidentiality policies while ensuring continuity of care across providers
- Developed comprehensive treatment plans for clients, resulting in improved mental health and wellbeing
- Consulted with community organizations to develop mental health programs tailored to local needs, increasing accessibility of services.
- Collaborated with 8-person multidisciplinary treatment team to discuss treatment plans, progress and discharge decisions
- Enhanced client satisfaction with therapy sessions by building strong rapport and maintaining open communication channels
Clinical Psychologist
Butabika National Referral Psychiatric Hospital
Kampala, Uganda
04.2022 - 10.2022
- Consulted with community organizations to develop mental health programs tailored to local needs, increasing accessibility of services
- Enhanced client satisfaction with therapy sessions by building strong rapport and maintaining open communication channels
- Maintained accurate records of client progress, adhering to strict confidentiality policies while ensuring continuity of care across providers
- Developed comprehensive treatment plans for clients, resulting in improved mental health and wellbeing
- Assisted clients in developing coping strategies for managing stressors associated with daily living or specific mental health concerns
- Implemented data-driven interventions to effectively address client needs, monitoring progress throughout treatment duration
- Collaborated closely with psychiatrists when necessary to coordinate medication management efforts alongside psychotherapy interventions
- Established strong referral network within local medical community that led to increased access to specialized resources for clients.
Mental Health Activity Manager
Doctors without Borders, MSF
Yumbe, Uganda
02.2019 - 08.2019
- Uganda-Yumbe Project
- Conducted comprehensive evaluations of programs, identifying areas for improvement and implementing necessary changes for enhanced quality
- Implemented effective marketing strategies that boosted event attendance and overall program visibility
- Ensured compliance with safety regulations and guidelines, creating secure environments for all participants
- Increased volunteer retention rates by recognizing contributions through appreciation events and ongoing support mechanisms
- Enhanced participant engagement by incorporating interactive activities and team-building exercises
- Coordinated cross-functional teams to ensure seamless execution of large-scale events, resulting in positive feedback from attendees
- Collaborated closely with other departments on joint projects, enhancing interdepartmental cooperation for more efficient operations overall.
- Conducted comprehensive evaluations of programs, identifying areas for improvement and implementing necessary changes for enhanced quality.
Mental Health Activity Manager
Doctors without Borders, MSF
Monrovia, Liberia
06.2017 - 02.2019
- Liberia Mission
- Facilitated open communication channels between staff, volunteers, and stakeholders for optimal information flow during events planning process
- Streamlined activity scheduling and logistics, resulting in improved efficiency and reduced operational costs
- Spearheaded implementation of sustainable practices that reduced waste and environmental impact during events, aligning organizational activities with community values
- Increased volunteer retention rates by recognizing contributions through appreciation events and ongoing support mechanisms
- Ensured compliance with safety regulations and guidelines, creating secure environments for all participants
- Coordinated cross-functional teams to ensure seamless execution of large-scale events, resulting in positive feedback from attendees.
- Conducted comprehensive evaluations of programs, identifying areas for improvement and implementing necessary changes for enhanced quality.
Mental Health Supervisor
Doctors without Borders, MSF
Monrovia, Liberia
06.2016 - 05.2017
- Facilitated team meetings to discuss case management strategies, ensuring continuity of care for patients across various services
- Led group therapy sessions that encouraged open dialogue among participants while promoting self-awareness and personal growth through guided discussions
- Maintained compliance with project regulations through diligent monitoring of policies and procedures within project area
- Implemented new approaches to treatment based on current research findings, keeping facility's practices up-to-date with industry trends
- Conducted thorough evaluations of staff performance, providing constructive feedback aimed at professional growth opportunities
- Improved patient satisfaction by conducting regular assessments of care quality and addressing concerns promptly.
- Conducted thorough evaluations of staff performance, providing constructive feedback aimed at professional growth opportunities.
- Facilitated team meetings to discuss case management strategies, ensuring continuity of care for patients across various services.
Mental Health Counselor
E. S. Grant Mental Hospital
Paynesville, Liberia
07.2010 - 10.2016
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in mental health counseling
- Established safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution
- Maintained detailed documentation of clinical notes, tracking patient progress throughout their course of treatment
- Navigated ethical dilemmas with integrity, adhering to professional standards and seeking consultation when necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
- Strengthened family support systems by providing psychoeducation and facilitating open communication between patients and their loved ones.
- Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
Mental Health Psychosocial Support Team Leader
Doctors without Borders, MSF
Monrovia, Liberia
10.2015 - 09.2016
- Provided ongoing support to direct reports, addressing concerns or questions promptly as could remain focused on various tasks
- Optimized resource allocation to maximize overall team output while minimizing costs
- Conducted risk assessments for each project phase, proactively identifying potential obstacles before it became significant challenges
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Set performance expectations for mental health team, monitoring progress towards goals and providing constructive feedback as needed.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Maintained inclusive and diverse team culture, promoting respect and understanding among all members.
Health Counselor Psychosocial Support (Team Leader)
Doctors without Borders, MSF
Monrovia, Liberia
08.2014 - 03.2015
- Maintained high level of professional competence by staying current on industry trends, research findings, and best practices in healthcare counseling
- Boosted client adherence to treatment plans by implementing effective communication strategies tailored to individual learning styles
- Provided crisis intervention services to individuals experiencing acute distress or mental health emergencies when needed
- Supported clients in achieving their health goals through regular check-ins, motivational counseling, and progress monitoring.
Education
Master of Science - Clinical Psychology
Makerere University School of Community Psychology
Kampala, Uganda 06.2021 - 08.2023
Diploma - Physician Assistant
Tubman National Institute of Medical Arts 21st St
Monrovia, MO 03.2012 - 07.2015
Certificate -
Cater Center Mental Health Training Program
John F. Kennedy MC, Sinkor 09.2011 - 03.2012
Bachelor of Science - Biology And Chemistry
Stella Maris Polythenic, Mother Patern College of Randell Street
Monrovia 07.2005 - 08.2010
Skills
Clinical Supervisionundefined
Certification
ICH Good Clinical Practice E6
Timeline
Médecins Sans Frontier (OCG)-Introduction to Health Promotion and Community Engagement
02-2024
Inter-sectional Training -Médecins Sans Frontier (OCBA) -Advanced Humanitarian Negotiation
01-2024
Médecins Sans Frontier (OCBA)-Community Engagement
01-2024
Medecins San Frontier-Intersectional Mental Health and Psychosocial Support (MHPSS) Training
12-2023
Liberia MH, Neurological Focus Person
Liberia Mental Health, Study
09.2023 - 01.2024
Clinical Psychologist
Butabika National Referral Psychiatric Hospital
12.2022 - 03.2023
Clinical Psychologist
Butabika National Referral Psychiatric Hospital
04.2022 - 10.2022
ICH Good Clinical Practice E6
09-2021
Master of Science - Clinical Psychology
Makerere University School of Community Psychology
06.2021 - 08.2023
ACT for Beginners (6 weeks)
01-2021
Ways of Working (Wow 1),
11-2019
Mental Health Supervisor (Clinical Psychologist )
Doctors without Borders
09.2019 - Current
Mental Health Activity Manager
Doctors without Borders, MSF
02.2019 - 08.2019
Mental Health Activity Manager
Doctors without Borders, MSF
06.2017 - 02.2019
Médecins Sans Frontier intersectional Psychiatric mental Health training course in Diagnosis and treatment of psychiatric disorders, 06/06/16
06-2016
Mental Health Supervisor
Doctors without Borders, MSF
06.2016 - 05.2017
Médecins Sans Frontier Field management training (FMT-1)
03-2016
Mental Health Psychosocial Support Team Leader
Doctors without Borders, MSF
10.2015 - 09.2016
Health Counselor Psychosocial Support (Team Leader)
Doctors without Borders, MSF
08.2014 - 03.2015
Diploma - Physician Assistant
Tubman National Institute of Medical Arts 21st St
03.2012 - 07.2015
Certificate -
Cater Center Mental Health Training Program
09.2011 - 03.2012
Mental Health Counselor
E. S. Grant Mental Hospital
07.2010 - 10.2016
Bachelor of Science - Biology And Chemistry
Stella Maris Polythenic, Mother Patern College of Randell Street
07.2005 - 08.2010
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