Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Work Preference
Quote
Languages
Generic

Jacob Attitsogbee

Tema ,greater accra region

Summary

Accomplished Operations Manager with a proven track record at His Excellency Shipping Limited, enhancing operational efficiency and employee performance. Expert in strategic planning and problem-solving, with a knack for team leadership. Achieved significant improvements in workflow optimization and customer service, demonstrating a strong ability to manage and develop staff for peak performance. Seasoned Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Operations Manager

His Excellency Shipping Limited
01.2019 - Current
    • Supervised operations staff and kept employees compliant with company policies and procedures.
    • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
    • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
    • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Freight Forward Agent

John Teye Agency Limited
01.2017 - 12.2018
  • Analyzed shipment data to identify trends and opportunities for improvement within the freight forwarding process chain.
  • Reduced shipping delays for clients by closely monitoring transportation schedules and proactively addressing potential issues.
  • Streamlined freight forwarding processes by implementing advanced software solutions and optimizing workflows.
  • Conducted thorough risk assessments for each shipment route, taking into account factors such as weather conditions, political stability, and infrastructure quality.
  • Managed complex shipping routes to provide seamless end-to-end service for global clientele.
  • Handled pricing and routing for over 20 international shipments every month.

Freight Forwarder

Silver Spring Shipping Limited
01.2014 - 12.2016
  • Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
  • Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
  • Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
  • Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
  • Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.
  • Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.
  • Handled pricing and routing for over 20 international shipments every month.

Education

High School Diploma -

A R S TECHNICAL SCHOOL
ACCRA GHANA
05.2003

Skills

    Problem-Solving

    Team Leadership

    Operations Management

    Customer Service

    Operational Efficiency

    Operations Monitoring

    Planning and Implementation

    Employee relations and conflict resolution

    Staff Training

    Management

    Performance monitoring

    Staff Development

    Workflow Optimization

    Strategic Planning

    Project Leadership

Timeline

Operations Manager

His Excellency Shipping Limited
01.2019 - Current

Freight Forward Agent

John Teye Agency Limited
01.2017 - 12.2018

Freight Forwarder

Silver Spring Shipping Limited
01.2014 - 12.2016

High School Diploma -

A R S TECHNICAL SCHOOL

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefitsWork-life balancePersonal development programsCompany CultureFlexible work hoursTeam Building / Company Retreats

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Languages

English
Upper intermediate (B2)
Jacob Attitsogbee