Summary
Overview
Work History
Education
Certification
Dataskills
Timeline
Generic

James Massaquoi

M&E, System Administrator, Educator/Trainer & Information Technology
Monrovia

Summary

Over 8 years of Database Management and supervision experience. Analytical professional with background overseeing data imports and extractions. Knowledgeable in project development and executing data connections. Demonstrated ability for high-level judgment and coordinating multi-level initiatives.

Overview

17
17
years of professional experience
10
10
years of post-secondary education
10
10
Certifications

Work History

M&E, Database, and IT Manager

Education Development Center (EDC)
8 2021 - Current
  • Support the consolidation of M&E data, support analysis, and generate reports as needed
  • Review data generated by YSLOs and support their use of data collection tools and project management indicators
  • Develop and manage the project M&E database and dashboards
  • Responsible for coordinating monitoring, evaluation, and reporting activities under the award
  • Ensure timely communication of data to Senior M&E Advisor
  • Maintains the TYA management information system and networks and ensures the functionality, efficiency, and security of computer, telecom, and database systems
  • Provides technical support or training for systems and networks
  • Installs, configures and manage UYA Server, software and hardware (printers, network cards, etc.)
  • Monitors system and network performance and troubleshoots and resolves problems
  • Ensures that the TYA databases and/or platforms are always functional, and that data is easily retrievable, protected at all times, and adheres to EDC and USAID data management policies.

Database Manager

Education Development Center (EDC)
01.2018 - 06.2021
  • Develops a project database to house all project-related data and overlooking database design
  • Establish and ensure easy to use and easy to maintain database
  • Provides continuous maintenance of the database including regular scheduled back-ups, tests of data integrity, periodic recovery tests, etc
  • Develops standard operating procedures for administering database
  • Works with project team members and partners, ensure the database functionality and harmonized with county project databases
  • Trains and manages junior staff in the M&E team
  • Monitor database efficiency
  • Develop protocols for data processing
  • Creates query definitions that allow data to be extracted
  • Trains project and partner staff in how to input and extract data and on proper use of the database and data processing protocols
  • Creates and enforces project-wide data processing protocols, including manuals and reference guides, for proper use of the project database and related functions
  • Works with project staff to find and implement technological solutions to data-related challenges
  • Ensures data cleanliness, quality, timeliness and security
  • Ensures seamless integration between numerous systems in order to reduce unnecessary redundancies
  • Design and produces regular reports according to the guidelines determined by project management
  • Researches hardware and operating system problems and determines proper solutions, arranging and coordinating for hardware and software repairs when necessary
  • Recommends changes to improve data systems and network configurations, and determines hardware or software requirements related to such changes
  • Regularly communicate and support the M&E and project team.

Database Manager

International Committee of Red Cross (ICRC)
04.2015 - 10.2015
  • Deals with information flow within the Ecosec Department
  • Maintains Survivors/Deceased’s individuals files
  • Updates Spreadsheet with individual follow-up of Cases
  • Updates Survivors/Deceased’s related information
  • Extracts relevant statistics from the spread as required
  • Provides support to field colleagues related to individual data
  • Contributes to the general analysis of data to define priorities, proposes solutions for problems related to DB management, ensures that forms are updated and consistent
  • Coordinates with Geneva to ensure consistent follow up on protection/RFL files
  • Contributes to the development of ECOSEC procedures and guidelines and be responsible for the development of Data Entry procedures as needed
  • Maintains regular DB backup and archiving of files for safe custody
  • Provide the necessary support in generating tools and works to enable timely monitoring of projects Main tasks - Data Management
  • Follows up individual cases: crosschecks whether relevant & adequate treatment has been conducted and updated accordingly into the Database
  • Ensures data input & management is in line with the standard ECOSEC requirements
  • Carries out the necessary selections in the spreadsheet to facilitate proper analysis of data
  • Identifies cases without follow up for eventual reminders
  • Management of database access rights of users (FOs, Delegates, etc) in ECOSEC Database
  • Initiates /Maintain daily/weekly/monthly Back-up of the spreadsheet and ensures its security
  • Insures monthly data control/checks
  • Crosscheck data input
  • Participates in the development/improvement of follow up tools Statistics
  • Establishes relevant statistics in STAT-ECOSEC
  • Establishes specific statistics, upon request: when required, contributes to monthly operational report, statistics reports (Ecosec), mid-term review (MIR), bi-annual field report (BFR), and the annual planning for results exercise (PfR).

IT Specialist

RTI - International
10.2013 - 08.2015
  • Supporting Windows PCs (XP / Microsoft Office 2007)
  • Ensure Windows and other software is maintained and that patches are promptly applied on computers in the local office
  • Ensure anti-virus software is kept current
  • Ensure information is backed up and maintained in accordance with RTI policies and procedures
  • Provide user support on hardware, networking and software related issues
  • Configuring and troubleshooting laptops / desktops / printers
  • Installing Network Printers
  • Ensure that internet is working properly in project office and sites
  • Working to configure email on Outlook for new staff and troubleshooting email issues in coordination
  • Providing first level of support to the Maintaining network infrastructure including ISP, router, and Ethernet switch
  • Maintaining relevant databases for the EHELD and LTTP2 projects
  • Advise EHELD Chief of Party and Deputy Chief of Party as required on IT procurement and systems development and liaise with subcontractors to develop required IT support systems
  • Provide technical IT as directed to the University of Liberia/Cuttington University in the establishment and maintenance of a new computer labor for engineering instruction.

ICT Administrator

AED now FHI 360
07.2010 - 09.2011
  • Manage and administer the local area network (LAN/WIFI), including all aspects of maintenance (TCP/IP, DNS, DHCP, IIS, Active Directory and hardware upkeep); provide preventive maintenance
  • Implement the existing network administration policies (backup, antivirus, security and users administration) or design new policies as required
  • Establish and maintain database for project activities such as procurement and inventory, providing relevant training as required
  • Provide IT support for the procurement of All IT Equipments and keep inventory
  • Develop/refine LTTP ICT guideline document
  • Provide other relevant technical support for the project staff and for central MOE institutions as required; conduct training as needed
  • Introducing new staff on IT systems
  • Keeping inventory of hardware and maintenance records
  • Ensuring all software is properly licensed.

Data Manager Consultant

AED now FHI-360
10.2009 - 09.2011
  • Develop data formats and codes for data entry
  • In Coordination with GAC, assist in creating data entry tools for Payroll verification
  • Supervise data entry clerks to ensure accuracy of entry
  • Conduct field visits to monitor field supervisors, cross-checking to verify quality of that data collected
  • Provide onsite training and support as necessary
  • Recruit and supervise 10 data entry clerks (2 week period of data entry).

Database Developer - CIMM

Norwegian Refugee Council (NRC)/Liberia Institution of Statistic & Geo Information System (LISGIS)
02.2009 - 10.2009
  • Manage the databases within the county Statistics and information office (including the settlements database for the county)
  • Insure quality of data in the database by regular testing and provide data entry as required
  • In coordination with County statistics and information officer, provide data processing/management support to line ministries/agencies in the county
  • This will include support to the responsible ministers in processing the protection reports from the field and managing protection database and statistics in interim period
  • Insure hardcopies and forms are achieved in appropriate manner
  • In particular respects the confidentiality when handling the protection reports
  • Support the CSIO/LISGIS in identifying needs and gaps in technical (ICT and data management competence among County Administration and line Ministries/agencies and based on this recommend the training and provide technical assistance
  • Support CSIO/LISGIS in the management of ICT resources and assets in County Administration facilities
  • Received all operational funds on behalf of the CSU and submit monthly expenditure reports using standardized templates
  • Maintain an up-to-date assets inventory for the County Statistics and information office and submit quarterly assets status reports using standard templates
  • Received all official correspondence on behalf of the office and file/distribute accordingly
  • Received visitors to the County Statistics and information office and determine information and assistance needs as well as provide public information point and explain CSIO/LISGIS services
  • Receive and distribute all information products from LISGIS Headquarters on behalf of the CSIO
  • Submit monthly distribution reports of products using standard templates
  • (i.e
  • Information bulletin etc)
  • Maintain a conductive and orderly County Statistics and information officer environment
  • Any other duties as assigned by the county statistics & information officer.

Data Officer

MENTOR INITIATIVE
10.2007 - 02.2009
  • Assist with all data and computer related tasks as required, such as creating and managing databases
  • Complete data entry in a timely manner
  • Train data research staff both medical and clinical
  • Perform database update and upkeep on a weekly basis
  • Conduct routine data verification and cleaning of data sets
  • Organize all data files (soft and hard) in an organized and effective manner
  • Conduct basic descriptive data analysis and interpretation
  • Provide weekly reports including data analysis as required.

Education

MA.Ed - Education, Administration and Supervision

University of Liberia Graduate Program
Monrovia, Liberia
01.2014 - 05.2017

PGD-IT - Information Technology Management

Amity University
Gautam Budh Negar, Uttar Pradesh
01.2013 - 05.2014

BA - Sociology

University of Liberia
Monrovia, Liberia
01.2005 - 05.2010

Certification

Monitoring and Evaluation

Dataskills

  • Advance Excel
  • PowerBI
  • KoboToolBox
  • SurveyToGo
  • SurveyCTO
  • SPSS
  • Microsoft SQL

Timeline

Database Manager

Education Development Center (EDC)
01.2018 - 06.2021

Database Manager

International Committee of Red Cross (ICRC)
04.2015 - 10.2015

MA.Ed - Education, Administration and Supervision

University of Liberia Graduate Program
01.2014 - 05.2017

IT Specialist

RTI - International
10.2013 - 08.2015

PGD-IT - Information Technology Management

Amity University
01.2013 - 05.2014

ICT Administrator

AED now FHI 360
07.2010 - 09.2011

Data Manager Consultant

AED now FHI-360
10.2009 - 09.2011

Database Developer - CIMM

Norwegian Refugee Council (NRC)/Liberia Institution of Statistic & Geo Information System (LISGIS)
02.2009 - 10.2009

Data Officer

MENTOR INITIATIVE
10.2007 - 02.2009

BA - Sociology

University of Liberia
01.2005 - 05.2010

M&E, Database, and IT Manager

Education Development Center (EDC)
8 2021 - Current
James MassaquoiM&E, System Administrator, Educator/Trainer & Information Technology