Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Hi, I’m

Kadiatu Konteh-Brohiri

Senior Manager Cultural Affairs & Tourism
Potomac
Kadiatu Konteh-Brohiri

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in Tourism & Cultural Affairs Managemen, talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

28
years of professional experience

Work History

Republic of Liberia

Deputy Minister for Cultural Affairs & Tourism
04.2023 - Current

Job overview

  • The Deputy Minister for Cultural Affairs & Tourism plays a critical leadership role in preserving Liberia’s cultural heritage and unlocking the country’s tourism potential as a driver of national identity, unity, and economic growth. Tasked with shaping policies that safeguard indigenous traditions, languages, arts, and historical landmarks, the Deputy Minister also spearheads efforts to revitalize Liberia’s tourism sector through strategic partnerships, community-based initiatives, and global outreach.
  • Through close collaboration with local stakeholders, international agencies, and cultural institutions, the Deputy Minister promotes inclusive cultural expression while supporting creative industries and artisans. By positioning Liberia as a unique and resilient cultural destination, the Deputy Minister works to transform the nation's cultural wealth into meaningful opportunities for education, dialogue, investment, and sustainable development.
  • This office serves not only as a custodian of Liberia’s past, but also as an architect of its cultural and touristic future—where tradition and innovation converge to inspire national pride and global admiration.
  • Strengthened community outreach programs by collaborating with local organizations to provide support for underserved populations.

Rebuilding Together Montgomery County-AmeriCorps

Volunteer Weekend-Project Coordinator
01.2022 - Current

Job overview

  • Collaborate with the AmeriCorps Project Manager to coordinate communication between clients, staff, House Captains, and contractors. Ensure all parties are on the same page about the scope of work, timeline/timing of project elements, and expectations.
  • In collaboration with the Home Assessment and Project Coordinator, meet with clients to complete home assessments, develop a scope of work and materials list, and collaborate with other RTMC team members to build a project timeline.
  • Actively track project and repair information within the database (Salesforce) during and after home repair projects. Including contractor bids, the status of repairs and projects, home previews, and homeowner documents. Assist with maintaining, updating, and distributing client paperwork, including the homeowner application, waivers, and release forms.

Montgomery County Department of Social Services

Diversion Case Manager
11.2006 - 04.2024

Job overview

  • Case Manager provides intensive case management services to individuals who have experienced chronic homelessness, internally displaced, undocumented, refugees, and asylum seekers in a scattered site permanent supportive housing program in Montgomery County, MD.
  • Assisting Individuals with intellectual and developmental disabilities that receive services through Medicaid/SNAP/Unemployment with individuals with IDD.
  • Maintain an active caseload of approximately 36 individuals providing intensive case management services when needed, while managing a team of 24 team members.
  • Responsible for ensuring that MCCH partners and clients are always portrayed positively in the public eye.
  • Organize and manage interviews with individuals with intellectual or developmental disabilities (IDD) and liaise with provider organizational outcomes.
  • Link clients with appropriate community resources and assist in implementing self-directed service plans.
  • Provide a wide variety of client services such as counseling, referrals and resources, life skills training, employment assistance, and assistance with budget management and health maintenance.
  • Managing the Day to day Media relations as well as the social media accounts of the County Crisis Center.
  • Collaborate with outside treatment providers and other partner agencies.
  • Participate in meetings with service providers, including physicians/psychiatrists, to assist clients in achieving their goals.
  • Any other assigned task.

International Organization for Migration

Project Manager, Case Management (S.T.A.) R.S.C. Ukrainian Support
11.2021 - 05.2022

Job overview

  • Liaise with the government, non-profits, and related agencies to ensure strong coordination and partnership in human settlement planning.
  • Undertake case management activities in an assigned area, such as file integrity, program access, pre-screening, field team, adjudications support, scheduling, or Pre-Departure services.
  • Assist in efficiently and effectively managing refugee case files and medical records. Creating new case files, distributing case files, filing returned files, keeping accurate and comprehensive track of files through the file tracking system, scanning files, and transforming case files into travel packets.
  • Undertake quality checks of refugee files and case data in START as directed by the USAID Management team members or supervisors. Undertake cohesive sectoral needs assessments while coordinating with other relevant sectors such as emergency services, WASH, shelter, etc.
  • Provide reports on accomplished projects to the Project Focal Point, Case Management, supervisors, and colleagues.
  • Demonstrate a solid understanding of the USRAP, S.O.P.s, and START and the ability to remain professional. I provide unconditional support during all interactions with refugee applicants in migration matters.
  • Perform such other duties as may be assigned.

Adecco Group The R&P- Refugee Public Affairs Case Manager

Case Manager
02.2022 - 04.2022

Job overview

  • Support P.R.M.'s Afghan Refugee Admissions Program by monitoring Reception and Placement (R&P) activities provided by Resettlement Agencies and their local affiliates throughout the United States.
  • Assesses data and information gathered in preparation, during, and after a monitoring visit relative to monitoring requirements, conducts interviews of locally employed affiliate staff and recently arrived refugees, and reviews case files to assess program compliance with P.R.M.'s required objectives.
  • I assisted in consistently conducting onsite out-briefs with programs monitored to ensure an understanding of findings and standard recommendations for follow-up.

Shield T3-HR Support-COVID19

Team Lead Coordinator
12.2021 - 01.2022

Job overview

  • Lead Coordinator overseeing Phlebotomists and onsite staff at COVID testing sites at schools throughout Washington D.C.
  • This position reports to the Project Manager. As a Lead Coordinator, I am responsible for auditing site staff and ensuring proper C.D.C. guidelines and that H.R. Support's best practices are always followed.
  • Daily support the collaboration, adaptation, and learning (C.L.A.) activities of Public and Chartered schools throughout the District of Columbia, supervising sub-specialties implementation, including COVID assessments and monitoring.
  • In addition, as Lead Coordinator, I am responsible for conducting onsite training of new staff members, scheduling staff to work at sites, and arranging staff lunches so as not to interrupt operations.
  • The Lead Coordinator will ensure all sites are adequately equipped with P.P.E. and other equipment necessary for site operations.
  • Managing teams building relationships, proficient in staff scheduling, and possessed excellent Microsoft/Excel, including other Software skills.

Small Business Administration, Office Of Disaster Loan Management

Disaster Recovery Specialist
02.2020 - 11.2021

Job overview

  • Responded to multiple customer inquiries, ranging from routine to complex, and provided detailed information to the public regarding federally declared disasters and S.B.A.’s disaster loan program.
  • Preparing written responses to email inquiries received through S.B.A.’s disaster customer service mailbox anticipates and resolves communications/public relations issues relating to public affairs.
  • Prepares or oversees various information communications products to support major disaster campaign initiatives.
  • Assist lower-graded or new employees with responding to customer service inquiries received by telephone or email.
  • Program and Supervise borrowers with completing their loan closing documents and answering questions regarding the loan closing and disbursement process.
  • Performed adequate analysis and visualization, expected borrower payments using online payment processing tools and other online software, e.g., DevResults, Excel, Powerpoint, Microsoft office suite, and Power BI.
  • Regularly officiated grants with the Office of Management and Budget (O.M.B.), with particular attention to Foreign Aid Transparency and Accountability (FATAA) and Development Co-operation Directorate (DCD).
  • In addition, I provide administrative support and advice to the Development Assistance Committee (D.A.C.) guidance and policy implementing partners.
  • Consistently uses multiple computer systems to research customer inquiries, record call activity, and prepare appropriate forms and letters.
  • Any other assigned task.

State of Maryland Board of Elections

ELECTION TRAINING SPECIALIST
11.2019 - 02.2020

Job overview

  • Provides classroom and e-learning training/instructions and supervises the performance of election Judges or workers, including activities related to planning, development, implementation, maintenance, communication, and tracking of online training.
  • Supervises training program, conducts Training of Trainers (T.O.T.) training for electoral technicians, and for smooth operations of electoral voting machines assigned within the State of Maryland polling centers.
  • Serves as trainer and elections support staff for multiple county boards of elections.
  • Consistently Serves as Roamer on Election Day, responsible for smooth operations of over ten voting centers.
  • Follows test scripts, records data accurately and efficiently, tests and records data on voting equipment, and receives, answers, and refers telephone inquiries on electioneering.
  • Sort mail, inventory, and packaging of polling place supplies.
  • Consistently maintains administrative and electronic files, including sensitive voters' records containing voter data.
  • Performs administrative tasks periodically and assists in canvassing and recounts in a call center or warehouse environment.
  • Serving as Team Lead the training team to deliver community sensitization projects, resulting in quick voter registration.

Department of Homeland Security

APPLICANT PROGRAM/DISASTER SURVIVOR SPECIALIST
11.2017 - 03.2019

Job overview

  • Assisted disaster relief and disaster management staff mitigated emergency management plans.
  • Also participated in the Mapped-out disaster recovery plans and organizational development, with the primary objective of capacity development.
  • I provided consistent support to counterintelligence investigation through liaison with Counter-intelligence Agents and other D.H.S. and intelligence community members on disaster fraud.
  • Assisted in developing, supporting, and designing procedures to promote efficient responses to inquiries during and after disasters using the web-NEMIS Helpline, including prompt response to disaster survival populations.
  • Officiating grants with the Office of Management and Budget (O.M.B.), with particular attention to Foreign Aid Transparency and Accountability (FATAA) and Development Co-operation Directorate (DCD). Provide administrative support and advice to the Development Assistance Committee (D.A.C.) guidance and policy implementing partners.
  • Assisted the Public Affairs and Advocacy unit in ensuring accurately propagated program implementation strategies.
  • Resolved applicants' problems, improved operations, and provided exceptional client support.
  • Developed team communications and information for senior management meetings.
  • Any other assigned task.

State of Maryland Board of Elections

ELECTION TRAINING SPECIALIST
03.2018 - 01.2019

Job overview

  • Responsible for overseeing the Electoral and planning all aspects of the interactive classroom. Elections eLearning Center, which served approximately 7,400 election officials nationwide.
  • Duties included developing the overall classroom training curriculum and required components of the Maryland Board of Elections mandated program for election officials.
  • Participated in Training technicians on problem-solving and troubleshooting of voting machines, election reporting manager, election-ware suite, sorting, organizing, and labeling election materials and equipment.
  • Consistently update course material covering complex topics related to election administration, utilizing specialized software.
  • Enhance ability to communicate effectively with a wide range of audiences, both orally and in writing.
  • Maintained administrative and electronic files, including sensitive voters' records containing voter data, and managed system components related to enrolling, assigning, and tracking election officials' completion of online coursework to ensure required training elements were completed timely.
  • Developed complex online data collection through applications like Zoho, managed contracts with outside service providers, and coordinated, organized, and implemented continual updates and improvements to all B.O.E. training resources.
  • Attended outreach events and performed other duties at county and state locations.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Montgomery County Board Of Elections

Program Trainer
04.2016 - 11.2016

Job overview

  • Facilitated training for Electoral workers for the primary elections of voters.
  • Conducted and sign-in registered voters, explaining the voting procedure and use of voting equipment.
  • Monitored, evaluated the election's conduct, and provided ballots and guidance to challenged voters.
  • Consistently provided continued support on canvassing and recounting.
  • Cross-trained on electoral devices and communicated with end-users in new applications.
  • Responsible for leveraging the simulations, team exercises, and group discussions to increase training program engagement.
  • Managed various training courses by developing curricula, instructions, documents, and written tests.
  • Ensured long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs, and language labs.

State Of Maryland Public Safety & Correctional Services

CORRECTIONAL PROGRAM TRAINING SPECIALIST
11.2008 - 08.2015

Job overview

  • Consistently facilitated communications between the public safety department and the general public, serving as the liaison between families and the Maryland Department of Public Safety Administration.
  • Managed project analysis or projects with distinct deliverables relevant to the solution.
  • Monitoring and evaluation service delivery programs, e.g., prison ministries' participation in negotiable situations, might assume that participants are agency employees, representatives, corrections officials, and campaigners for criminal justice.
  • Assisted the operations team in providing an amicably safe & secure environment for the public and employees.
  • Provided comprehensive research and incident reports, assisted in search and rescue operations, served as Field Training Officer, and member of Tactical Team.
  • Continuously supported constant monitoring, evaluating narcotics, and law enforcement—assistance program assessment to ensure compliance standards.
  • Participates in and contributes to the Internal Investigative and training unit's Monitoring and Evaluation community design programs, including periodic certifications and other forums related to the incarcerated population design project.
  • I was trained by the Maryland Police & Correctional training academy to actively identify anti-crime programs for the incarcerated to participate in speedy rehabilitation.
  • Provided in-depth research regarding biographical intelligence to aid investigations, support subject interviews, and case development.
  • Supervising crime data collection in developing countries, analyzing data, and consistently writing up Monitoring and Evaluation reports.
  • Contributed daily to compiling detailed reports and providing comprehensive administrative support to facilitate Maryland Department of Public Safety & Corrections Services operations and other assigned tasks.

Monrovia-Liberia

Journalist DC101 Radio/TV Part-Time
12.1999 - 09.2008

Job overview

  • As a newscaster, my role was pivotal in shaping public opinion, raising awareness, and contributing to an informed society. My functions required a diverse set of skills, including effective communication, critical thinking, and a steadfast commitment to journalistic ethics. Beyond merely reporting news, I engaged in a multifaceted array of responsibilities, some of which included:
  • Utilizing various sources such as interviews, press releases, official documents, and online databases to gather accurate and reliable information.
  • Conducting interviews with relevant individuals, experts, and eyewitnesses to procure firsthand information.
  • Reporting on events, issues, and developments in a clear, concise, and unbiased manner.
  • Crafting well-written, engaging, and informative news stories.
  • Presenting news in an accessible manner, using clear and concise language for audience comprehension.
  • Presenting news stories on television and radio in a professional and engaging manner.
  • Incorporating multimedia elements, such as images, videos, and graphics, to enhance the storytelling.
  • Remaining abreast of current events, trends, and developments at local, national, and global levels.
  • Continuously updating knowledge on diverse topics to provide comprehensive coverage.
  • Maintaining objectivity and impartiality in reporting, presenting facts without personal bias.
  • Providing a balanced representation of different perspectives on a given issue.
  • Fostering engagement with the audience through effective communication.
  • Responding to audience feedback and inquiries, and adapting reporting based on audience needs.
  • Reporting on breaking news and emergency situations in a timely and accurate manner.
  • Providing updates and information during crises or natural disasters.
  • In performing these functions, I consistently aimed to deliver information responsibly, ethically, and in a manner that serves the public interest.

United Nations Missions in Liberia UNMIL

Information-Media Monitoring & Development Officer
04.2004 - 02.2006

Job overview

  • Monitored and evaluated print and electronic media, instituting post-conflict resolutions through strategic planning programs;
  • Consistently conducted comprehensive monitoring and evaluation of the post-war Media Landscape, covering print, electronic, and all collaborating agencies engaged in information dissemination;
  • Daily transcription and summary of both printed materials and radio programs;
  • Provided technical support with the upgrade of the media institution's research;
  • Program planning and oversight management of public affairs, budget, and procurement;
  • Led development and implementation of relevant project strategies to fit local context and missions priorities;
  • Provide adequate support for the research and development of the humanitarian data toolkit for a challenging post-conflict humanitarian environment.
  • Research and generate information data and related materials for the senior management team's use while consistently supporting public affairs and community engagement;
  • Coordinated and hosted media training programs in both rural and urban areas.
  • Organized training sessions for community radio stations within various counties and Monrovia.
  • Provided technical support to enhance media skills and capabilities.
  • Ensured effective communication strategies and skills development for media professionals.
  • Fostered collaboration with community radio stations to strengthen their outreach and impact.
  • Contributed to the upgrade of media institutions through research and development initiatives.

Ministry Of Education, Monrovia Liberia

Director of Communications Press & Public Affairs, Dept. of Education
02.1998 - 03.2003

Job overview

  • I consistently oversee a seamless implementation strategy for the Department of Education, incorporating all learning institutions;
  • Coordinated accelerated efficient, equitable access to education, including adult literacy and other accelerated learning programs.
  • Support and lead policy in education and skills development, dialogue with implementation partners on critical issues while providing daily implementation support to government education programs.
  • Lead and demonstrate excellent administrative and analytical work to inform policy discussions. Skills training, coordinating most educational public information awareness campaign missions with a continued sense of loyalty to minimize obstacles that may impede execution or overall success.
  • I have provided a proven ability to work in a team and an intercultural environment with regional, sub-regional, and county educational officers within sixteen counties of Liberia.
  • Demonstrate a proactive attitude to challenges, with high levels of energy and flexibility, while quickly adjusting to changing work requirements.
  • Handle all Press and Public affairs office of the Minister Including all other Public affairs and communication details with our developmental partners, including UNICEF, UNHCR, UNDP including other developmental partners.
  • Any other assigned task.

Education

University Overview

WAEC Exams Certificate

American Military University
West Virginia USA

Master of Arts from Homeland Security
12-2022

University Overview

  • 18 Credits - G.P.A.: 3.9 Academic Honor Society member 2020
  • GPA: 3.9


American Military University

Master of Arts from International Relations, Peace & Conflict Resolution
01.2019

University Overview

GPA: 3.8

American Military University

Graduate Certificate from Homeland Security
01.2019

University Overview

University of Liberia

Bachelor of Arts from Major Mass Communication & Sociology
01.2008

University Overview

GPA: 4.1

Skills

Strategic leadership

References

References
References are provided upon request.

Accomplishments

Accomplishments
  • Volunteer-Certifications - Affiliation
  • Affiliations: UNA-NCA Greater Washington DC Chapter - Volunteer Ambassador
  • Maryland Law Enforcement Association (MLEO)
  • Member Liberian Association of Maryland-Public Affairs Officer
  • Veteran Affairs, Washington DC - Volunteer
  • Association of Liberian Journalists in America (ALJA) Vice President.
  • Professional Publications: The Role of Electronic Media in Promoting Education.
  • Additional Information:
  • Volunteer of the Year, Outstanding Public Affairs & Literacy Trainer, Microsoft Office suite, PowerPoint, Excel, Windows 2000/XP and Internet Explorer Lotus Notes/ Microsoft Office suite, Outlook, Access, Media Trainer
  • Disaster Specialist

Timeline

Deputy Minister for Cultural Affairs & Tourism
Republic of Liberia
04.2023 - Current
Case Manager
Adecco Group The R&P- Refugee Public Affairs Case Manager
02.2022 - 04.2022
Volunteer Weekend-Project Coordinator
Rebuilding Together Montgomery County-AmeriCorps
01.2022 - Current
Team Lead Coordinator
Shield T3-HR Support-COVID19
12.2021 - 01.2022
Project Manager, Case Management (S.T.A.) R.S.C. Ukrainian Support
International Organization for Migration
11.2021 - 05.2022
Disaster Recovery Specialist
Small Business Administration, Office Of Disaster Loan Management
02.2020 - 11.2021
ELECTION TRAINING SPECIALIST
State of Maryland Board of Elections
11.2019 - 02.2020
ELECTION TRAINING SPECIALIST
State of Maryland Board of Elections
03.2018 - 01.2019
APPLICANT PROGRAM/DISASTER SURVIVOR SPECIALIST
Department of Homeland Security
11.2017 - 03.2019
Program Trainer
Montgomery County Board Of Elections
04.2016 - 11.2016
CORRECTIONAL PROGRAM TRAINING SPECIALIST
State Of Maryland Public Safety & Correctional Services
11.2008 - 08.2015
Diversion Case Manager
Montgomery County Department of Social Services
11.2006 - 04.2024
Information-Media Monitoring & Development Officer
United Nations Missions in Liberia UNMIL
04.2004 - 02.2006
Journalist DC101 Radio/TV Part-Time
Monrovia-Liberia
12.1999 - 09.2008
Director of Communications Press & Public Affairs, Dept. of Education
Ministry Of Education, Monrovia Liberia
02.1998 - 03.2003
American Military University
Master of Arts from International Relations, Peace & Conflict Resolution
American Military University
Graduate Certificate from Homeland Security
University of Liberia
Bachelor of Arts from Major Mass Communication & Sociology
American Military University
Master of Arts from Homeland Security

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Kadiatu Konteh-BrohiriSenior Manager Cultural Affairs & Tourism