Dynamic professional with a proven track record at NASSCORP, excelling in data analysis and relationship building. Spearheaded initiatives that improved service delivery efficiency and enhanced community outreach. Adept at multitasking and facilitating meetings, I leverage strong communication skills to drive impactful results and foster collaboration across teams.
Overview
13
13
years of professional experience
Work History
Assistant Coordinator
National Social Security and Welfare Corporation (NASSCORP)
01.2025 - Current
Assisted in coordinating social welfare programs and initiatives for community outreach. For instance, standard payroll format education for contributing entities.
Supported data collection and analysis specifically incoming hardcopy payrolls for transformation into soft copies and subsequently uploading them in the system for program efficiency, evaluation and reporting purposes.
Facilitated communication between departments to enhance collaboration on projects such as communicating risk management.
Organized training sessions for staff to improve service delivery and compliance standards.
Collaborated with team members to streamline processes and improve service delivery efficiency.
Facilitated communication between clients and service providers to enhance support services.
Organized training sessions for new staff on NASSCORP policies and procedures to ensure compliance.
Responded promptly to client inquiries, providing information and guidance on available services.
Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
Data Analyst, Research Department
National Social Security and Welfare Corporation (NASSCORP)
01.2022 - 12.2024
Analyzed schemes specific datasets to identify trends and patterns in social security claims.
Developed data visualization dashboards to enhance reporting accuracy and accessibility.
Collaborated with cross-functional teams to refine data collection processes and improve quality control.
Generated comprehensive quarterly and annual reports to inform management's decisions and for stakeholders, ensuring clarity and actionable insights.
Youth President
Paynesville Christian Fellowship Church
11.2012 - 01.2024
Led youth programs, fostering spiritual growth and community engagement.
Organized events to enhance participation and collaboration among youth members.
Developed mentorship initiatives, guiding young leaders within the church community.
Implemented outreach strategies to attract new youth participants and increase retention.
Research Officer, Research Department
National Social Security and Welfare Corporation (NASSCORP)
02.2019 - 12.2021
Conducted comprehensive literature reviews of other department's reports to support research initiatives and inform management's decision.
Analyzed data sets using statistical software to identify trends and provide actionable insights.
Designed and implemented surveys to gather qualitative and quantitative data from target populations.
Collaborated with interdisciplinary teams to develop research proposals and developed the written claims processing trend from first day of claimant filing to receiving benefits at the bank.
Chairman
Alternative Youth for Productive Initiative
07.2017 - 01.2020
Led strategic initiatives including health education, civic education, community cleanup campaigns to enhance organizational performance and governance.
Facilitated board meetings, ensuring effective communication and decision-making processes.
Oversaw financial planning, budgeting, and resource allocation for sustainable growth.
Mentored executive team members, fostering leadership development and succession planning.
Public Relations Officer
Thinkers Village Youth for Progress
03.2014 - 12.2016
Developed and implemented comprehensive public relations strategies including Youth debates and Intellectual discourse in the community to enhance organizational visibility.
Cultivated relationships with media outlets to secure coverage for youth initiatives and events.
Coordinated press releases and promotional materials to effectively communicate key messages such as health education campaigns, sports jamborees and community youth meetings.
Led crisis communication efforts, ensuring timely and accurate information dissemination during sensitive situations.
Education
Master of Science - Public Health
Cuttington University School of Graduate
Monrovia, Liberia
06-2024
Bachelor of Science - Biology
University of Liberia (UL)
Monrovia, Liberia
12-2018
Certificate - Diplomacy
University of Ghana
Accra, Ghana
01-2019
Certificate - Diplomacy
University of Sierra Leone
Freetown, Sierra Leone
11-2018
High School Diploma -
Len Miller High School
Monrovia, Liberia
10-2010
Certificate - Microsoft Office Suite
Trinity Computer Solution
Monrovia, Liberia
01-2011
Skills
Concise time-management
Data analysis
Meeting facilitation
Multitasking and organization
Relationship building
Verbal and written communication
Languages
French
Limited Working
Timeline
Assistant Coordinator
National Social Security and Welfare Corporation (NASSCORP)
01.2025 - Current
Data Analyst, Research Department
National Social Security and Welfare Corporation (NASSCORP)
01.2022 - 12.2024
Research Officer, Research Department
National Social Security and Welfare Corporation (NASSCORP)
Director of Payrolls, Contributions & Records at National Social Security and Welfare Corporation (NASSCORP)Director of Payrolls, Contributions & Records at National Social Security and Welfare Corporation (NASSCORP)