Manage and supervised the day to day operations of the bank and be responsible for all that happens at the branch
Prepare weekly, month and quarterly returns of the branch and submit to the Operations Manager
Supervise the balancing of the ledger at the branch
Manage the liquidity of the branch
Meet financial and operational targets set for the branch
Ensure customer satisfaction at all times
Manage employee performance, teamwork, motivation and discipline
Monitor branch efficiency and profitability
Remittance Manager
Sapelle International Bank Liberia Limited
05.2023 - 04.2024
Manage and supervise the day to day activities of the Remittance Department of the bank
Ensure reconciliation of all remittance activities are done daily
Meet financial and operational targets
Assist in the marketing of the bank's remittance products (MoneyGram, RIA and western union services)
Ensure customer satisfaction at all times
Branch Manager
Sapelle International Bank Liberia Limited
Duala
04.2022 - 05.2023
Manage and supervised the day to day operations of the bank and be responsible for all that happens at the branch
Prepare weekly, month and quarterly returns of the branch and submit to the Operations Manager
Supervise the balancing of the ledger at the branch
Manage the liquidity of the branch
Meet financial and operational targets set for the branch
Ensure customer satisfaction at all times
Manage employee performance, teamwork, motivation and discipline
Monitor branch efficiency and profitability
Treasury Manager
Sapelle International Bank Liberia Limited
01.2021 - 03.2022
Liquidity Management using the following methodologies:
Financial Gap Method
Regulatory Reserve Requirement
Net Liquidity Statement
Liquidity Maturity Ladder
Position Analysis
Liquidity Ratios
Ensure that the bank can service its debt by prudent management of interest expense and adherence to financial covenants
Manage foreign exchange and interest rate risk
Managing off-shore cash (corresponding banks) and on-shore accounts (Head Office, Branches, Central Bank and holdings at other banks)
Ensure the effective and efficient management of its Assets and Liabilities
Credit to Deposit Ratio
Maximum concentration levels for deposit and credits
Supervision of the clearing and settlement activities
Head of Retail Operations
AccessBank Liberia
02.2020 - 12.2020
Backoffice Management:
Ensure that the execution of internal, national and international payment instructions, clearing of ABL cheques and checks from others banks, monitoring transactions services, and other payment related activities on a day-to-day basis are done in manner consistent with the internal rules and regulations of the Bank;
Ensure that Back Office manager discharge his/her duties strictly in accordance with laid down internal policy and rules and regulations
Ensure that Back Office activities are well documented and properly filed and kept in safe keeping for easily retrieval
Ensure that risks associated with day-to-day banking operation activities are appropriately managed and mitigated
Client Service:
Periodically reviews results of customer complaint report as it relates to activities of cashiers and other Retail Operations staff and take corrective measures as much as possible;
Work with Marketing department to institute measures to provide solutions to customer complaints in consultation with the appropriate managers, departments or staff, to sustain general service quality at the branches;
Keep abreast with (changes in) institutional service standards and procedures for effective communication with Branch retail staff;
Ensure that Branch operational workflow, structure and setup support good customer orientation;
Collaborate with relevant departments to meet customer needs when necessary
Maintain good professional relations with key accounts and bulk cash providers
Liquidity, Cash and Investment Management:
Ensuring adequate funding to meet obligations in the short and medium term
Initiate CIT and inter-branch cash transfers in line with limits and strategy
Investment of excess funds in liaison with management and in compliance with the ALM Policy/ Internal guidelines
Co-ordination of refinancing activities with the CFO
Funding and Financing:
Pricing of FX, MM and FI transactions within limit
Work with banking services in the mobilization of treasury liabilities
Maintaining the external funders schedule in liaison with the CFO, COO and CEO in order to meet new drawdowns and settle maturities
Building a funding pipeline in liaison with CFO
Establish and advise management on the long term funding requirements of the institution
ALM and Risk Management:
The daily setting and review of branch FX pricing through a price sheet
FX exposure management and profitably closing off retail FX positions on a daily basis
Interest rate exposure management and overall margin management of the Bank
Pricing of Forex and Money Market transactions
Ensure compliance with liquidity and interest rate GAPs
Staff management and capacity building:
Ensure that recruited/confirmed staff has the right attitude, skills and knowledge to perform their duties
Hold regular meetings with staff to update them on institutional developments
Create a platform for experience sharing and team building among Retail staff
Sustain staff motivation
Give regular and timely feedback to staff on attitude, skills and knowledge in relation to their work
Take timely and appropriate disciplinary measures in accordance with the HR manual
Carry out regular staff evaluation according to the HR policy
Coach and develop staff capacity to perform their roles well
Properly plan and manage the target and incentive to ensure improved productivity among Retail staff;
Plan and coordinate the Monthly Performance Review for Retail Operation staff (Back Office Staff, Treasury Staff, Cashier Compliance Staff etc);
Execute other tasks and responsibilities as may be assigned by your supervisor
Head of Treasury
Access Bank Liberia
06.2016 - 01.2020
Liquidity, Cash and Investment Management:
Ensuring adequate funding to meet obligations in the short and medium term
Initiate CIT and inter-branch cash transfers in line with limits and strategy
Investment of excess funds in liaison with management and in compliance with the AML Policy/ Internal guidelines
Co-ordination of refinancing activities with the CFO
Funding and Financing:
Work with banking services in the mobilization of treasury liabilities
Maintaining the external funders schedule in liaison with the CFO and CEO in order to meet new draw downs and settle maturities
Building a funding pipeline in liaison with CFO
Establish and advise management on the long term funding requirements of the institution
AML and Risk Management:
The daily setting and review of branch FX pricing through a price sheet
FX exposure management and profitably closing off retail FX positions on a daily basis
Interest rate exposure management and overall margin management of the Bank
Pricing of Forex and Money Market transactions
Ensure compliance with liquidity and interest rate GAPs
Statutory Reporting and Compliance:
Ensure compliance with CBL and internal risk management limits as per AML policy/ Internal guidelines
Ensure compliance with external funder covenants
Reporting and Presentations:
Monthly reporting to MB
Quarterly reporting to MB
Other reports and presentations required by the Management Board
Producing the ALCO report
Participating in the monthly ALCO meeting
Ensuring the proper documentation of all contractual treasury transactions
Annual review and update of procedures
Introducing and implementing controls
Head of Payment System
Access Bank Liberia
01.2015 - 05.2016
Supervise back office staff (five staffs)
Prepare monthly report for Top Management
Formulate memorandum and review procedure when needed
Manage all payment system projects
Supervise new entrant training and assist with branch level organization
Senior Banking Service Officer
Access Bank Liberia
01.2012 - 12.2014
Monthly MIS report for Management Team
Weekly deposit update report for Management Team
Remittances Reconciliation
Payment System Report for Central Bank of Liberia
In charge of new entrant training and assist with branch level organization
Back Office Supervisor
Access Bank Liberia
01.2011 - 12.2011
Verified outgoing and incoming International Transfer Payments
Prepare Monthly Transfer Reconciliation of the banks's offshore accounts
Monitor huge transactions daily to ensure the bank is in compliance with its AML/FCT Policy
Verified and approve Clearing Report daily
Verified and approve customer check book
Back Office Specialist
Access Bank Liberia
01.2009 - 12.2010
Represent Access Bank at Central Bank Daily Clearing Section
Print and Register Customer Check books base on their request
Send and Receive SWIFT Transfer Messages
Prepare customer incoming and outgoing transfer report
Customer Service Manager at Sapalle International Bank Liberia Limited (SIBLL)Customer Service Manager at Sapalle International Bank Liberia Limited (SIBLL)