Miracle Doe Jerbo
Monrovia
Summary
Passionate Communication Personnel with proven experience in Human Resources Management and team-leadership. Multi-talented and excellent multi-cultural orientation. Distinguished 9+ years career of volunteerism and a depth of valuable and diversified leadership experience; with consistent achievements in driving innovation, creativity, program development and diplomatic strategies that produce dynamic organization results. Value hard work, creativity, excellence, detailed attention and positive attitude professionally at all levels.
Detail-oriented recruitment professional with a strong background in capacity building and administrative management. Skilled in fostering positive relationships with stakeholders and implementing best practices in recruitment, ensuring alignment with labor legislation and organizational goals.
Overview
14
14
years of professional experience
Work History
Recruitment Superintendent
ArcelorMittal Liberia
Yekepa
05.2025 - Current
- Manage Recruitment Process
- Conduct job interviews to ensure candidates skills and qualification match the job requirements
- Explore the best market practices in the recruitment and placement of employees
- Maintain up to date knowledge of labour legislation, implementing required changes to keep company recruitment processes in compliance
- Work with hiring managers or line managers on interviewing techniques
- Promote positive teamwork and communications within the department
- Building quality relationship with internal and external recruitment agencies
Teenage Girls Coordinator
Growing Seed Ministries Incorporated
Soul Clinic
01.2012 - Current
- Counselling teen girls on spiritual matters and moral Issues;
- Plan and implement community-based programs for Girls at the grass-root level;
- Promoting the mandate of the organization through advocacy for girls empowerment;
- Conducting capacity building training and preparing budget for annual teens conference.
Senior Compensation & Benefits Officer/ Supervisor
ArcelorMittal Liberia
Yekepa
01.2022 - 01.2025
- Manage and supervise the ordering and distribution of all rice for 2300 employees
- Draft HR related Policies and Procedures as well as SoPs.
- Identify the healthcare needs of employees and design a medical insurance plan accordingly.
- Daily track loan/debt.
- Submit a monthly report on rice distributed.
- Manage and Supervise Leave processes for 2300 employees and submit monthly report on leave records;
- Manage the process for all employees’ medical reimbursement in Yekepa;
- Design and Manage a compensation package based on the company’s goals and strategy;
- Ensure that compensation practices follow current laws, legislation, and regulations (pay equity, human rights, etc.).
- Define a fair, equitable and competitive total compensation and benefits package that fits and is aligned with the company’s strategy;
- Manage the process for all employees' medical reimbursement (Yekepa)
- Manage the process for all employees' NASSCORP refund (Retirees, Survival, and Invalidity Pensions in Yekepa).
Acting Employee Relations Coordinator
ArcelorMittal Liberia
Yekepa
05.2022 - 08.2022
- Disciplines to resolve issues immediately and update the employees on all the changes and updates with the company policies.
- Assists supervisor in investigating and conducting disciplinary cases.
- Prepares case briefings and advises line managers on routine employee relations matters.
- Counsels line managers and employees on employee relations matters
- Listens to individual grievances and facilitates resolutions in line with relevant policies.
- Serve as a liaison between employees and management.
- Managing employee complaints.
- Ensure compliance with Labour laws.
- Organizing and updating employee files.
- Offering counselling services to employees.
- Communicating policies pertaining to Human Resources, compensation, and benefits.
- Conducting exit interviews.
Bulk Recruitment Officer/ Supervisor
ArcelorMittal Liberia
Yekepa
01.2021 - 01.2022
- Effectively managing and delivering of recruitment process in order to ensure that procedures are followed a timely and efficient manner;
- Liaising with relevant HR recruitment team and local stakeholders to ensure the progress of the Bulk Recruitment process;
- Acts as a point of contact and builds influential relationships during the recruitment and selection process;
- Working closely with HR recruitment, and supporting all phases of the recruitment process;
- Building a network to find pre-qualified candidates’
- Processing new applicants, ensuring that all relevant information are inputted into Human Resource Data Bases system in a timely manner.
Administrator and Producer
Harvest Intercontinental Radio
Former Bethel
01.2016 - 01.2021
- Performed over 75% of administrative duties and supervise staffs including outdoor events;
- Effectively managed over 20+ projects and programs;
- Advocated and effectively developed, planned and executed donors driven projects;
- Prepared annual reports and implemented sustainability plan;
Compensation and Benefit Officer
National Bureau of Concessions
Congo town
01.2018 - 01.2020
- Effectively ensured that compensation practices are in compliance with current legislation (Pay equity, Human Rights, etc);
- Maintained 400 employees files, confidentiality and processed employees leaves of absence in accordance with concessions and applicable labor laws;
- Assessed employee’s needs by conducting organizational psychology surveys to find out what motivated and engaged employees;
- Provided 100% HR orientation and maintained personnel records;
- Prepared quarterly report and assisted the HR Director with any assigned projects;
Continuity Announcer
Radio ABC (ABC University)
Yekepa
01.2012 - 01.2016
- Organized and Effectively conducted 315 Live Talk shows and Interviews;
- Produced jingles, promos for on-air use including production of youth driven programs;
- Prepared school newsletter and articles weekly;
- Ensure that annual reports are prepared on all activities of the organizations in the Country;
Camp Master / Supervisor
ArcelorMittal Liberia
Yekepa
01.2014 - 12.2014
- Supervised a team of 20 persons onsite while cutting grasses and raking the Community;
- Conducted daily safety talk before work, to ensure that workers avoid accident on site;
- Ensured that Safety rules are adhered to at all times while on site;
- Supervised workers to work efficiently and accurately including safety measure;
- (QIP Cleaning the Community)
Education
Certificate in Compensation and Benefits -
HRCI
Diploma in Human Resources Management -
Gurus HR Professionals
Certificate of Completion in Basic First Aid Training -
MED
Post-Graduate Diploma in Diplomacy & Contemporary International Relations -
Gabriel L. Dennis Foreign Service Institute
Ministry of Foreign AffairsProfessional Certificate in Project Management -
Access Training Institute Liberia
Bachelor of Arts - Mass Communication
African Bible College University (ABC University)
Yekepa, Nimba CountySkills
- Verbal and Written Communication Skills
- Research
- Project Writing
- Project Management
- Implantation and Sustainability skills
- Capacity Building
- Professional facilitation skills
- Negotiation Skills
- Interpersonal Communication Skills
- Administrative and Analytical Skills
- Communication
- Public Speaking
- Media Ethics
- Editing and Design
- Public Diplomacy
- Diplomatic Relations
- Protocol, Etiquette and Ceremonies
- Security Awareness and Consciousness
- Law and Consular Practices
- International Political Economy
- Negotiation and Conflict Resolution
- International Organizations and the United Nations
- Protocol and Procedures
- Leadership Development
- Public Policy Management
- Administration
- International Relations
- Youth Development
- Motivational Speaking
Accomplishments
- 2023, Certificates of Awards, ArcelorMittal Liberia, (Employee of the year)
- 2023, Certificate of Awards, ArcelorMittal Liberia, (Safety Award)
- 2023, Certificate of Appreciation, ArcelorMittal Liberia
- 2019, Certificate of Recognition, Gabriel L. Dennis Foreign Service Institute, Liberia, (Academic Outstanding GPA)
- 2015, Certificate of Appreciation, Bethel National Youth Ministry, Liberia
- 2014, Certificate of Achievement, Growing Seed Youth Mission – Liberia
Hobbies and Interests
- Reading
- Writing
- Singing
- Yoga
- Community Service
- Cooking
References
- Mr. Joseph M D Johnson, National Coordinator, YouthConnnekt Liberia, Ministry of Youth and Sports, (+231) 886 262676, youthconnekt.lr@gmail.com
- Mr. Stephen Mambu, Director General, National Laboratory, Monrovia, Liberia, (+231) 776246161, stephengmambu@gmail.com
Languages
- English, Native speaker
- French, Fair-spoken
- Spanish, Low-spoken
Languages
English
First Language
Spanish
Elementary
A2
Timeline
Recruitment Superintendent
ArcelorMittal Liberia
05.2025 - Current
Acting Employee Relations Coordinator
ArcelorMittal Liberia
05.2022 - 08.2022
Senior Compensation & Benefits Officer/ Supervisor
ArcelorMittal Liberia
01.2022 - 01.2025
Bulk Recruitment Officer/ Supervisor
ArcelorMittal Liberia
01.2021 - 01.2022
Compensation and Benefit Officer
National Bureau of Concessions
01.2018 - 01.2020
Administrator and Producer
Harvest Intercontinental Radio
01.2016 - 01.2021
Camp Master / Supervisor
ArcelorMittal Liberia
01.2014 - 12.2014
Teenage Girls Coordinator
Growing Seed Ministries Incorporated
01.2012 - Current
Continuity Announcer
Radio ABC (ABC University)
01.2012 - 01.2016
Certificate in Compensation and Benefits -
HRCI
Diploma in Human Resources Management -
Gurus HR Professionals
Certificate of Completion in Basic First Aid Training -
MED
Post-Graduate Diploma in Diplomacy & Contemporary International Relations -
Gabriel L. Dennis Foreign Service Institute
Professional Certificate in Project Management -
Access Training Institute Liberia
Bachelor of Arts - Mass Communication
African Bible College University (ABC University)