Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
I have the passion to support others to succeed
Timeline
AccountManager
Rachel Nyanquoi Jackson

Rachel Nyanquoi Jackson

Field Coordinator
Monrovia,Montserrado

Summary

FIELD COORDINATOR, serving as the bridge between community, local authorities, humanitarian partners including UN agencies and UN missions. The lead for gender equality diversity, inclusion and safeguarding of client and staff. Always working to keep the team together to abide by the organization policies and the humanitarian principles. A writer of proposal and budgets, a good communicator, very observant and sensitive to individuals, groups and locations.

Overview

27
27
years of professional experience
12
12
years of post-secondary education

Work History

Field Coordinator

INTERNATIONAL RESCUE COMMITTEE
Bentiu
07.2022 - Current
  • Plan, implement and follow up of IRC’s multi sector programming, including health, women’s protection and empowerment, child protection, ERD and other
  • Manage 469 staff (national and international staff) in 2 sub offices
  • Contribute in business development including expansion of IRC’s program aligned with needs, IRC’s Strategic Action Plan (SAP), sector priorities and guidelines
  • Provide support to deputy director operations, senior managers and coordinators
  • Identify risk areas to delivery of projects, monitor progress against work plans and budgets; coordinate solutions and mitigation measures in timely manner
  • Provide support to operations coordinator for identification of new initiatives and needs for field ideal functioning
  • Keep abreast of specific local context, needs and constraints to anticipate issues that may affect program implementation and recommending adjustments
  • Support employees and their teams in achieving their performance objectives
  • Promote appropriate standards and establish necessary measures that make IRC office safe and healthy working environment for female and male staff
  • Ensure that capacity building plan is in place for national staff and support nationalization efforts as necessary and relevant
  • Act as focal point for health, safety and security of IRC staff, premises, and assets
  • Ensure compliance with IRC policies and practice with respect to PSEA, safeguarding, code of conduct, safety and security, anti-harassment
  • Represent IRC and promote program to ensure high level of acceptance with State governments, RRC, host community and displaced persons
  • Engage with relevant national and international actors and manage IRC participation in local level coordination platforms and meetings
  • Performed site visits for potential and future field locations as part of expansion planning
  • Conducted monthly staff meetings to communicate program needs and scheduled activities

Senior Field Manager

International Rescue Committee
Bentiu
07.2019 - 06.2022
  • Prepared operational budget and directed proper utilization of company resources to meet objectives of 2 field sites in Unity State.
  • Developed and implemented processes and strategies to achieve operational goals for field sites (Rubkona and Koch counties in Unity State.
  • Collaborated with multiple departments to meet operational deadlines.
  • Coordinated and scheduled field personnel to cover operations throughout assigned regional area.

GBV Cluster Co-Lead & Acting Lead

International Rescue Committee
Unity State
03.2018 - 10.2019
  • Compiled biweekly updates for national GBV Sub cluster, chaired biweekly meetings with GBV actors, and compiled minutes of GBV sub-cluster when chair (UNFPA) took lead in chaired biweekly meeting
  • Led safety audits in POC (protections of civilian) and BBR (beyond Bentiu response), and prepared and conduct relevant trainings for partners
  • Supported state Ministry of Gender in their planned activities
  • Led Safety Audit and present finding to (ICWG) Inter Cluster Working Group and follow up on action points and recommendations
  • Led advocacy efforts for GBV Sub-cluster to other cluster (Education, Nutrition, FSL, WASH, Health, and General Protection etc.) General Function Facilitates and coordinates rapid implementation of GBV in Emergency (GBViE) programming in Bentiu, Unity States, South Sudan in accordance with IASC Guidelines for GBV Interventions in Humanitarian Settings and GBV Coordination Handbook. This includes establishment of effective mechanisms for inter-agency and cross-sectoral coordination and operationalization of GBV-related interventions, in line with IASC GBV Guidelines and related tools and guidance. It also includes provision technical leadership and ensure awareness and usage of relevant global, regional, and national tools for effective GBViE programming; and promoting effective data and information collection, sharing and analysis. Coordination and Promoting Joint Action
  • Reinforced and establish GBV Sub-Cluster / Working Group; promoted engagement of relevant humanitarian including Government actors as soon as possible
  • Ensured regular space and time for meetings and timely circulation of information and updates
  • Promoted shared knowledge and understanding of GBV guiding principles and globally endorsed tools for effective GBV programme management and inter-agency coordination
  • Identified working group focal points to engage with other relevant sectors/clusters for GBV risk mitigation and survivor referral
  • Carried out regular detailed mapping of GBV services to identify gaps; develop and implement site specific response plans to address gaps.
  • Coordinated development of functional GBV referral pathways and Standard Operating Procedures; monitor functionality of referral pathway.
  • Drafted key messages and advocacy notes to promote consistent communications that emphasize life-saving nature of GBV-related interventions in crisis-affected context
  • Led development of strategy for effective communications with affected populations on GBV services, risk mitigation strategies, and to promote gender equality.
  • Developed and regularly update site specific GBV contingency plans
  • Promoted joint monitoring of partners’ activities to ensure gaps, challenges in implementation are jointly identified and addressed.
  • Proactively fund-raise for joint programmes to support work plan, including through relevant humanitarian funding mechanisms Technical Leadership
  • Led development and implementation of GBV Working Group strategy and operational action Plans
  • Promoted awareness for, access to and use of relevant tools and guidelines across clusters to support effective GBV prevention and response
  • Assessed capacity gaps that hinder quality and coverage of GBV prevention and response interventions; and develop comprehensive capacity building plan to address identified gaps
  • Developed / adapted and conducted training to address capacity gaps for partners and local authorities.
  • Developed / adapted and monitored implementation of minimum standards and guidance notes for Actors implementing GBV activities to ensure quality. Information Management
  • Led and contribute to assessments and situational analyses, coordinated safety audits; ensure GBV concerns included in multi-cluster assessments and link to consolidated appeals
  • Mapped actors who are supporting/could support GBV-related interventions and identify gaps
  • Ensured standardized approach to data gathering, with emphasis on ensuring safe and ethical practices as promoted by Gender-Based Violence Information Management System (GBVIMS), Guiding Principles for Working with GBV Survivors, and WHO Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies
  • Established system for information sharing and dissemination, including for advocacy purposes
  • Developed and regularly update an inter-agency M&E framework to guide work of GBV coordination body and support accountability
  • Prepared standard periodic reports and progress updates on on-going GBV working group

Acting Field Coordinator

International Rescue Committee
Bentiu
08.2018 - 06.2019
  • Plan, implement and follow up of IRC’s multi sector programming, including health, women’s protection and empowerment, child protection, ERD and other
  • Manage 469 staff (national and international staff) in 2 sub offices
  • Contribute in business development including expansion of IRC’s program aligned with needs, IRC’s Strategic Action Plan (SAP), sector priorities and guidelines
  • Provide support to deputy director operations, senior managers and coordinators
  • Identify risk areas to delivery of projects, monitor progress against work plans and budgets; coordinate solutions and mitigation measures in timely manner
  • Provide support to operations coordinator for identification of new initiatives and needs for field ideal functioning
  • Keep abreast of specific local context, needs and constraints to anticipate issues that may affect program implementation and recommending adjustments
  • Support employees and their teams in achieving their performance objectives
  • Promote appropriate standards and establish necessary measures that make IRC office safe and healthy working environment for female and male staff
  • Ensure that capacity building plan is in place for national staff and support nationalization efforts as necessary and relevant
  • Act as focal point for health, safety and security of IRC staff, premises, and assets
  • Ensure compliance with IRC policies and practice with respect to PSEA, safeguarding, code of conduct, safety and security, anti-harassment
  • Represent IRC and promote program to ensure high level of acceptance with State governments, RRC, host community and displaced persons
  • Engage with relevant national and international actors and manage IRC participation in local level coordination platforms and meetings
  • Performed site visits for potential and future field locations as part of expansion planning.

Program Manager

Women Protection & Empowerment
Bentiu
06.2016 - 06.2019
  • Oversaw all IRC Women protection activities in Bentiu POC site (population of concern) and BBR (Beyond Bentiu Response) Rubkona, Bentiu, Diingding and Tong
  • Expanded IRC programming in new locations in Ajuong Thok Camp, Jamjang through static services and mobile teams to target hard to reach populations
  • Headed training for all staff on program implementation, M&E and report writing
  • Directed staff recruitment process in collaboration with Human Resource Department
  • Coordinated drafting program proposal to solicit donors funding for beneficiaries
  • Compiled narrative and analytical reports for donors on monthly, quarterly basis
  • Promoted strong team spirit and provided guidance for high staff performance
  • Co-Lead GBV Sub Cluster Activities
  • Established milestones and objectives based on input from functional areas and stakeholders
  • Identified program obstacles and communicated possible impacts to team

Program Manager

International Rescue Committee-Women Protection, Empowerment
Monrovia
08.2013 - 01.2016
  • Promoted awareness, access and use of relevant tools and guidelines across clusters to support effective prevention and response to GBV
  • Standardized data collection in compliance with GBV Information
  • Management System, Guiding Principles for Working with GBV Survivors,
  • Ethical and Safety Recommendations for Researching, Collaborated and served as focal point person in field for IRC’s WPE with Liberia’s Ministry of Gender and Children Social Protection
  • Identified and implemented corrective actions, program indicators’ implementation met objectives, in collaboration with technical coordinator
  • Tracked budget to ensure that all spending are within approved budgets and developed monthly program spending plan and cash forecasts
  • Led in trainings/ capacity building with program partners, community members that leads to supporting efforts of survivors of gender-based violence
  • Monitored, compiled and submitted monthly progress reports in timely manner to Human Resources Management program coordinator
  • Provided management and leadership by setting project performance objectives in line with organizations and project objectives

Senior Program Officer GBV Case Management

International Rescue Committee
Voinjama City
01.2008 - 07.2013

Monitored and coordinated case management of gender-based violence survivors Mentored women groups in Voinjama, Kolahun, Foya and Qua-duo Bondi districts to support survivors of gender-based violence through counseling and referrals for relevant services

Planned and conducted monthly meetings for GBV working group in collaborations with Ministry of Gender Child and Social welfare

Set up village saving and loan associations for women in Voinjama, Kolahun, Foya and Quadu Bondi districts for woman empowerment

Entered and submitted data into gender-based violence information system monthly Directed client support and communicated consistently by liaising between client and management.

  • Negotiated with local and district officials to secure additional resources, enhancing program offerings local materials for easy access by organization.

Social Worker Officer

International Rescue Committee
Kolahun
04.2006 - 01.2008
  • Coordinated counseling services, conducted follow up and linked survivors to treatment centers and protection units
  • Supervised GBV Social workers and submitted weekly report
  • Monitored and coordinated case management of gender-based violence survivors
  • Set up and trained youth clubs in schools to speak out against issues of gender-based violence in schools and communities.
  • Set up GBV referral pathway for survivors of gender-based violence and train partners on referral system
  • Set up coordination meeting for GBV partners in Kolahun and Foya.
  • Advocated for clients to assure respected rights and wishes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Compiled weekly reports and shared with supervisor.

Senior social Worker

International Rescue Committee
Kolahun
03.2005 - 04.2006
  • · Provided counseling and referral services to GBV survivors at static and outreach sites in accordance with guiding principles of GBV actors.
  • · Facilitate and support survivors of gender-based violence to access services as per needs.
  • · Filled survivor’s intake forms for entry into GBVIMS (gender-based violence incident management system)
  • · Set up and trained youth clubs in schools to speak out against issues f gender-based violence in schools and communities.
  • ·Conduct individual and group counseling sessions for women for women to share their experiences to support others to heal and overcome their situations.
  • Formed and trained women action groups to speak out on issues of gender-based violence in communities and serve as support systems to individuals experiencing violence and make them to develop courage to seek assistance.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification

Social Worker

International Rescue Committee
Tubmanburg and Voinjama
04.2004 - 03.2005
  • Provided counseling and referral services to GBV survivors at static and outreach sites in accordance with guiding principles of GBV actors.
  • Facilitate and support survivors of gender-based violence to access services as per needs.
  • Filled survivor’s intake forms for entry into GBVIMS (gender-based violence incident management system)
  • Set up and trained youth clubs in schools to speak out against issues f gender-based violence in schools and communities.
  • Conduct individual and group counseling sessions for women for women to share their experiences to support others to heal and overcome their situations.
  • Formed and trained women action groups to speak out on issues of gender-based violence in communities and serve as support systems to individuals experiencing violence and make them to develop courage to seek assistance.

Recreation Officer

International Rescue Committee
Monrovia
12.2003 - 02.2004
  • · Putted into place student’s 16 Youth led clubs-based activities for student in schools in Refugee camp and in community,
  • · Recruited recreational facilitators, for service provision for refugees.
  • · Mobilized students, youth, and children in school communities to participate in activities
  • · Conducted meeting for recreational facilitators.
  • Participated in weekly coordination meeting in VOA refugee camp
  • · Compiled weekly report for submission to supervisor
  • Tracked program spending, enrollments and attendance to produce monthly reports for program manager.

Proprietress and a Trainer

Women Empowerment Service (WES)
Salala -Bong County
04.1999 - 05.2001
  • Designed and monitored skills development for rural women to generate income
  • Monitored successful implementation of project from start to end.
  • Formed PTA (parents, teachers associations) structure to validate activities of training sessions.
  • Planned and hosted bi-monthly meetings with community leaders and local authorities to shared progress of school.
  • Planned and conducted 2 successful graduations with total 79 women and young ladies in in 2 circles of trainings areas of Tailoring, Tie dye (Batik making), Baking and Arts and craft / Embroidery in 2000 and 2001.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed effective training plans based on department needs and objectives.

Tailoring Trainer

Sustainable Development Promoters
Gbarnga City
04.1996 - 01.1999
  • Identified youth in community through awareness raising to benefit from skills'
  • Provided learning skills to war affected youths.
  • Created awareness in communities to identified youth and ex-combatant to build courage and register to take advantage of training opportunities.
  • Placed weekly requisitions for training materials for training sessions.
  • Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
  • Implemented diverse instructional methods, optimizing trainee engagement.

Education

Ph.D. - Business Administration, Project & Operation Mngt

Atlantic International University
Honolulu -Hawaii, United States
11.2022 - Current

Master of Arts - Business Administration

Atlantic International University (AIU)
Honolulu, Hawaii-United States
11.2021 - 03.2023

Bachelor of Arts - Business Administration And Project Management

Atlantic International University
Honolulu, Hawaii- United States
07.2018 - 11.2021

Associate of Arts - Business Management

Free Pentecost College
Voinjama City, Lofa County-Liberia
09.2010 - 03.2014

High School Diploma -

Voinjama Multilateral Hight School
Voinjama City-Lofa County-Liberia
03.1986 - 12.1988

Skills

Teamwork and Collaboration

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Accomplishments

  • Certificate of Award for the successful completion of studies for engaging men in eliminating violence against women and girls (VAWG) by Men Resource
  • International (MRI) USA, 2007 - 2008
  • Work Experience
  • Diploma
  • Standard first aid Liberia-Liberia National National Red Cross Society in Barnesville Branch, 2002 -
  • Trauma Counseling, Trauma healing program - Lutheran
  • Church in Liberia (LCL) Totota Bong, County, 2001 – 2002
  • Business Management, Courses; Goal Setting; Presentation skill - where IRC- 2019
  • Essential Management skills in the workplace; Project
  • Management, Human, Resource, Customer Service , from ALISON Advance Learning Interactive System Online in Ireland, 2016
  • Delegating; Persuading other; Difficult Interactions; Coaching; Team Management; Feedback Essential; Developing Employees - from Harvard University USA,

Additional Information

  • ExperienceArea of expertise Operations and program management (planning, implementation,development) Health services provisions (primary health care centers and reproductive health) GBV mainstreaming in humanitarian response with special focus on GBV mitigation and prevention Women protections and empowerment (preventions sessions for survivors to seek assistants) Training to address capacity gaps Child protections and working with communities Economic recovery development (livelihood and resilient program for displaced / host communities) Key Skills Proficient in both oral and written communication Very good in using computer Strong analytical and problem- solving skills Strategic thinking and decision making Strong management and leadership skills Staff development and team building

I have the passion to support others to succeed

 I have build my career over the years working with people in need and mailing their dream become a reality. This is usually done through collective efforts and individual efforts as per the prevailing situations. 

With my nearly 28 years of serving others, I have spend 21 years working with women and girls in the area of individual and group counseling or PSS (psychosocial support session) referrals to available services, woman empowerment, village saving and loan associations (VSLA, and survivors of gender base violence., GBV Cluster Coordinations  and 7 years in administrative works with humanitarian service providers working in the areas of humanitarian service provisions.  

Timeline

Ph.D. - Business Administration, Project & Operation Mngt

Atlantic International University
11.2022 - Current

Field Coordinator

INTERNATIONAL RESCUE COMMITTEE
07.2022 - Current

Master of Arts - Business Administration

Atlantic International University (AIU)
11.2021 - 03.2023

Senior Field Manager

International Rescue Committee
07.2019 - 06.2022

Acting Field Coordinator

International Rescue Committee
08.2018 - 06.2019

Bachelor of Arts - Business Administration And Project Management

Atlantic International University
07.2018 - 11.2021

GBV Cluster Co-Lead & Acting Lead

International Rescue Committee
03.2018 - 10.2019

Program Manager

Women Protection & Empowerment
06.2016 - 06.2019

Program Manager

International Rescue Committee-Women Protection, Empowerment
08.2013 - 01.2016

Associate of Arts - Business Management

Free Pentecost College
09.2010 - 03.2014

Senior Program Officer GBV Case Management

International Rescue Committee
01.2008 - 07.2013

Social Worker Officer

International Rescue Committee
04.2006 - 01.2008

Senior social Worker

International Rescue Committee
03.2005 - 04.2006

Social Worker

International Rescue Committee
04.2004 - 03.2005

Recreation Officer

International Rescue Committee
12.2003 - 02.2004

Proprietress and a Trainer

Women Empowerment Service (WES)
04.1999 - 05.2001

Tailoring Trainer

Sustainable Development Promoters
04.1996 - 01.1999

High School Diploma -

Voinjama Multilateral Hight School
03.1986 - 12.1988
Rachel Nyanquoi JacksonField Coordinator