SWALO ALIEU SHERIFF
Monrovia
Summary
Enthusiastic and results-driven Sales Manager with over 5 years of experience in business management, sales teams training and marketing brand strategy in clothing and retail industries. Adapt at translating customer needs into successful sales strategies, with proven expertise in clothing and translation roles. Fluent in four languages (Arabic, English, French and Turkish), offering excellent communication and business management skills. Committed to providing outstanding customer service and achieving company objectives.
Overview
4
4
years of professional experience
Work History
Online Sales Manager
Ezbir Clothing Company
Istanbul
06.2021 - 05.2023
- Managed online sales operations, achieving significant growth and customer satisfaction
- Spearheaded online sales operations, leading to a 30% increase in revenue over two years
- Developed and implemented data-driven sales strategies that resulted in improved market penetration
- Led and motivated a diverse sales team to consistently exceed monthly sales targets by 15-20%
- Collaborated with marketing to create targeted promotions that boosted customer engagement and repeat sales.
Sales Manager
Marco Lorenzo Clothing
Istanbul
02.2020 - 06.2021
- Assisted the company with customer service and translated communication for international clients
- Managed a team of 15 sales associates, achieving a 25% increase in retail sales within the first year
- Coordinated inventory and ensured that the store was adequately stocked with high-demand items
- Developed customer relationship strategies that enhanced international client retention and brand loyalty
- Analyzed market trends to optimize product offerings and pricing strategies.
Online Sales Assistant
MAGO LIFE Clothing Company
Istanbul
02.2019 - 11.2019
- Handled online sales and inquiries and resolved customer issues with a 95% satisfaction rate
- Assisted in developing online marketing strategies that contributed to a 10% sales growth during the first quarter
- Collaborated with the logistic team to ensure timely and accurate delivery of orders.
Education
Bachelor of Arts in Religious Studies -
Istanbul Sehir University
Istanbul, Turkey01.2020
International Mustafa Germirli Anadolu Imam Hatip High School
Kayseri, Turkey01.2016
The Islamic Sciences and Research Institute High School
N'zerekore, Guinea Conakry01.2011
Skills
- Arabic
- English
- French
- Turkish
- Microsoft Office Suite
- Word
- Excel
- PowerPoint
- Basic IT literacy
- Sales Management
- Strategic Planning
- Team Leadership
- Market Analysis
- Customer Service
- International client communication
- Conflict Resolution
- Translation
Work Preference
Work Type
Full TimePart TimeInternshipLanguages
Mandingo
Native language
Arabic
Proficient (C2)
C2
French
Intermediate (B1)
B1
English
Proficient (C2)
C2
Turkish
Proficient (C2)
C2
Reading, exploring, creative games, cooking, computer, sports, body building.
I am fascinated about discovering and learning new things about the world around me. Reading books about different culture helps me understand the importance of tolerance and integrity.
As I believe health and money are two things that impact everyone wether they are interested in them or not. I find gym as a way of maintaining my health.
Cooking is another hobby that I enjoy doing in my spare times. It saves me money.
Timeline
Online Sales Manager
Ezbir Clothing Company
06.2021 - 05.2023
Sales Manager
Marco Lorenzo Clothing
02.2020 - 06.2021
Online Sales Assistant
MAGO LIFE Clothing Company
02.2019 - 11.2019
Bachelor of Arts in Religious Studies -
Istanbul Sehir University
International Mustafa Germirli Anadolu Imam Hatip High School
The Islamic Sciences and Research Institute High School
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