Yadel Lydia Sandimanie
Manager
Monrovia
Summary
Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software]. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Principle Consultant/Marketing and Communications Manager
Doyenne Consulting
Monrovia
01.2022 - Current
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Automated system e-commerce features to improve client sales.
Executive Project Coordinator
Healthcare Federation Of Liberia
Monrovia
04.2020 - Current
- Produced timely and accurate project status and performance reports, plan revisions, change notices and ad hoc reports regarding project.
- Identified issues, notified project team and assisted with resolution.
- Coordinated project pipeline and assignments.
- Provided administrative project support to project team and key stakeholders from origination through implementation.
- Managed document control, document archiving and imaging.
- Developed and implemented project plans and budgets to ensure successful execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress, and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed strong communication and organizational skills through working on group projects.
Operations Manager
Tony Blair Institute For Global Change - Liberia Program
Monrovia
02.2015 - 12.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
General Manager-Administration
Genius Travel And Tours
Monrovia
12.2014 - 11.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
Radio Talk Show Host
Population Services International
Monrovia
09.2010 - 12.2012
- Facilitated live coverage of special events, promotions, and sports matches.
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
- Engaged listeners through social media platforms to increase station visibility.
- Devised marketing and promotional campaigns to increase ratings and listener base.
- Answered booth call line and took song suggestions or comments from listeners.
- Found, researched, fact-checked and wrote scripts for relevant topics in local news.
- Attended promotional events to create station awareness and build listener reach.
- Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
- Made promotional appearances at public events.
- Interviewed show guests and moderated discussions.
- Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
Managerial Assistant
MBL Entertainment Ltd.
Monrovia
02.2008 - 10.2009
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Planned and implemented team projects to accomplish objectives.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Pursued every opportunity to learn about [Type] business at all levels and improve team member support.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Explained services and products to customers in friendly and engaging way.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Arts - Business Management And Sociology
United Methodist University
Monrovia, Liberia 04.2016 - 02.2018
Associate of Arts - Business Management And Accounting
Stella Maris Polytechnic
Monrovia, Liberia 02.2008 - 03.2011
Master of Science - International Relations And Affairs
African Methodist Episcopal University
Monrovia, Liberia 09.2023 - Current
Skills
Team Leadership & Development
undefinedAccomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
[Area of certification], [Company Name] - [Timeframe]
Timeline
Master of Science - International Relations And Affairs
African Methodist Episcopal University
09.2023 - Current
Principle Consultant/Marketing and Communications Manager
Doyenne Consulting
01.2022 - Current
Executive Project Coordinator
Healthcare Federation Of Liberia
04.2020 - Current
Bachelor of Arts - Business Management And Sociology
United Methodist University
04.2016 - 02.2018
Operations Manager
Tony Blair Institute For Global Change - Liberia Program
02.2015 - 12.2019
General Manager-Administration
Genius Travel And Tours
12.2014 - 11.2015
Radio Talk Show Host
Population Services International
09.2010 - 12.2012
Managerial Assistant
MBL Entertainment Ltd.
02.2008 - 10.2009
Associate of Arts - Business Management And Accounting
Stella Maris Polytechnic
02.2008 - 03.2011
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